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Intel 13th Gen and 14th Gen Core boxed CPUs get 2 more years of warranty, Intel throws a bone

Anthony Garreffa | Aug 3, 2024 12:53 AM CDT

Intel is experiencing some pain right now. It has lost 30% of its share price in the last 48 hours and is now announcing extended warranty periods for its 13th- and 14th-generation Core CPUs because of their instability issues.

Intel 13th Gen and 14th Gen Core boxed CPUs get 2 more years of warranty, Intel throws a bone

The company has issued a further two years of warranty for 13th Gen and 14th Gen Core CPUs, extending their 3-year warranty to a larger 5-year warranty. However, this is the for the retail boxed versions of the CPUs. There is STILL no recall on Intel's 13th Gen and 14th Gen Core CPUs, and there will be no stopping sales of these processors either.

Intel said it is "committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. We stand behind our products, and in the coming days we will be sharing more details on two-year extended warranty support for our boxed Intel Core 13th and 14th Gen desktop processors".

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Continue reading: Intel 13th Gen and 14th Gen Core boxed CPUs get 2 more years of warranty, Intel throws a bone (full post)

Intel shares TANK by over 30% after 15K+ job cuts announced, bleeding CPU market share to AMD

Anthony Garreffa | Aug 3, 2024 12:22 AM CDT

Intel posted its Q2 2024 earnings report and within hours, saw its stock price absolutely TANK by over 30% and wiping away tens of billions of dollars in market cap in a near-instant.

Intel shares TANK by over 30% after 15K+ job cuts announced, bleeding CPU market share to AMD

The news comes on the announcement of Intel set to lay off over 15% of its global workforce, which will result in 17,500 people losing their jobs before the year is out. Q3 2024 forecast revenues were below market expectations, bleeding CPU market share to AMD all over the place (Ryzen for consumers, Threadripper for workstation users and content creators, and EPYC for servers and data centers).

Intel stock has dropped over 31% in the last couple of days, from $31 to $21 which wiped away over $30 billion in market cap, with large-scale lay offs to now occur.

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Continue reading: Intel shares TANK by over 30% after 15K+ job cuts announced, bleeding CPU market share to AMD (full post)

You can join this class action lawsuit against Intel for its faulty CPUs if you live in the US

Anthony Garreffa | Aug 2, 2024 8:08 PM CDT

Intel has been having some seriously bad issues with its 13th Gen and 14th Gen Core CPUs, with instability issues, crashes, and more... with no recall in sight and no real admittance to a gigantic issue by the company, Intel is now being slapped with a class action lawsuit.

You can join this class action lawsuit against Intel for its faulty CPUs if you live in the US

Millions of customers are affected, so a class action lawsuit was inevitable. Now, Abington Cole + Ellery is tackling the case as the law firm specializes in class action lawsuits and intellectual property (IP). The law firm made a post about the issue, acknowledging the latest developments in the story, including 65W non-K processors being affected.

The law firm posted a summary of the issues in 13th Gen and 14th Gen Core CPUs from Intel, explaining: "Recent reports have highlighted instability issues with Intel's 13th and 14th Generation Core desktop processors. The primary cause of these instabilities has been identified as elevated operating voltages. Intel's analysis revealed that a microcode algorithm was incorrectly requesting higher voltages, leading to instability in the processors. This issue apparently does not stem from the earlier resolved via oxidation problem in Intel's manufacturing process​".

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Continue reading: You can join this class action lawsuit against Intel for its faulty CPUs if you live in the US (full post)

Intel cuts 15% of its workforce after disastrous Q2: dying CPUs, bleeding market share to AMD

Anthony Garreffa | Aug 2, 2024 7:17 PM CDT

The rumors of Intel laying off thousands of employees were right, but it's even worse than that: Intel is laying off over 15% of its global workforce over a seriously bad Q2 2024 earnings report that has seen Intel stock sinking over 30% in 24 hours.

Intel cuts 15% of its workforce after disastrous Q2: dying CPUs, bleeding market share to AMD

Intel stock has dropped from $31 down to $21 post-Q2 2024 earnings, which is a disaster for Intel shareholders, the brand itself, and the future of the company.

On top of that, their 13th Gen and 14th Gen Core CPUs are plagued with issues... no recalls announced... Arc is almost DOA apart from being thrown into Lunar Lake CPUs as GPU tiles... and now 30%+ of its stock price sliced away, and 15%+ of its global workforce to lose their jobs.

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Continue reading: Intel cuts 15% of its workforce after disastrous Q2: dying CPUs, bleeding market share to AMD (full post)

Qualcomm boasts Snapdragon X-powered Copilot+ PCs priced as low as $700 will be here in 2025

Darren Allan | Aug 2, 2024 12:00 PM CDT

Qualcomm wants to offer more affordable devices with the Snapdragon X Plus chip as their engine next year.

Qualcomm boasts Snapdragon X-powered Copilot+ PCs priced as low as $700 will be here in 2025

The news comes from the top, Qualcomm's CEO Cristiano Amon, who made the revelation in an earnings call following the firm's Q3 2024 fiscal results.

The Verge reports that Amon said:

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Continue reading: Qualcomm boasts Snapdragon X-powered Copilot+ PCs priced as low as $700 will be here in 2025 (full post)

GamersNexus calls Intel 'unbelievably slimy,' multi-part CPU investigation coming

Kosta Andreadis | Aug 1, 2024 10:32 PM CDT

Hardware reviewers GamersNexus have earned a positive reputation for providing in-depth testing and analysis as part of their reviews and investigations into issues surrounding hardware faults. Like everyone in the industry, the channel has been reporting on the whole Intel CPU fiasco surrounding 13th and 14th Gen CPUs, including the recent confirmation by Intel that any damage is permanent.

GamersNexus calls Intel 'unbelievably slimy,' multi-part CPU investigation coming

However, with news that the outlet is putting together a multi-part in-depth report on the issues surrounding Intel's failing CPUs, GamersNexus has taken to X/Twitter to call out Intel - calling the company "unbelievably slimy." These are bold words, possibly due to how Intel has handled this issue over the past several months. However, it's most likely due to how Intel has responded to GamersNexus as part of its investigation.

Calling a company as big as Intel "unbelievably slimy" is no small thing, and for Intel, at least, the CPU debacle seems to be going from bad to worse.

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Continue reading: GamersNexus calls Intel 'unbelievably slimy,' multi-part CPU investigation coming (full post)

Newegg now offers a CPU Trade-In program, just in time for AMD's new Ryzen chips

Kosta Andreadis | Aug 1, 2024 10:01 PM CDT

Popular hardware and component retailer Newegg has expanded its trade-in program to include CPUs - just in time for the arrival of AMD's Ryzen 9000 Series. This announcement comes alongside the ongoing controversy surrounding Intel's 13th and 14th-generation CPUs. However, you need to know how Newegg's trade-ins work.

Newegg now offers a CPU Trade-In program, just in time for AMD's new Ryzen chips

Newegg provides a pricing guide covering the components' trade-in value, and the trade-in values are noticeably low. Here are some examples of USD. The mainstream Intel Core i5-13600K will cost $150, the flagship Core i9-14900K $300, and the previous-gen flagship Core i9-13900K $260. On the AMD front, the Ryzen 9 7950X will cost $310, with the popular Ryzen 7 7 7800X3D worth $220.

On average, Newegg's trade-in prices are around 50% lower than what could be obtained by selling these CPUs on eBay, which is disappointing. However, there's the added convenience of trading in your old CPU for something new without hassle unless something goes wrong.

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Continue reading: Newegg now offers a CPU Trade-In program, just in time for AMD's new Ryzen chips (full post)

China's first 'AI PC' processor: 12-core Arm CPU on 6nm, 45 TOPS from NPU for AI workloads

Anthony Garreffa | Jul 31, 2024 6:21 PM CDT

China has just jumped on the AI PC bandwagon with the country's first AI-focused consumer processor based on the Arm architecture, with 45 TOPS of AI workload performance.

China's first 'AI PC' processor: 12-core Arm CPU on 6nm, 45 TOPS from NPU for AI workloads

Chinese company Cixin Technology has unveiled its new Cixin P1, based on the Arm architecture-similar to Qualcomm's new fleet of Arm-based Snpadragon X series SoCs. The Cixin P1 features a 12-core Arm CPU split into 8 performance cores and 4 efficient cores, with a boost of up to 3.2GHz, and made on the 6nm process node.

Cixin is reportedly promising up to 45 TOPS of AI performance from the NPU inside of its new Cixin P1 SoC, which means they instantly jump up to the level of AMD's new Ryzen AI 300 series "Strix Point" APUs (which have just hit the market inside of a large number of Strix Point-powered laptops) and Intel's coming Core Ultra 200V series "Lunar Lake" CPUs (ready for a September 3 announcement).

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Continue reading: China's first 'AI PC' processor: 12-core Arm CPU on 6nm, 45 TOPS from NPU for AI workloads (full post)

AMD Ryzen 9000 series CPU pricing: 9950X is $599, 9900X is $449, 9700X is $359, 9600X is $279

Anthony Garreffa | Jul 31, 2024 9:02 AM CDT

AMD's pricing on its upcoming Zen 5-based Ryzen 9000 series "Granite Ridge" desktop CPUs is finally official, thanks to some pricing information spotted on BestBuy.

AMD Ryzen 9000 series CPU pricing: 9950X is $599, 9900X is $449, 9700X is $359, 9600X is $279

It looks like we can expect the flagship AMD Ryzen 9 9950X processor to cost $599, the Ryzen 9 9700X will cost $549, the Ryzen 7 9700X for $359, and finally, the Ryzen 5 9600X will cost $279. The Ryzen 7 9700X and Ryzen 5 9600X launch on August 8, while the higher-end Ryzen 9 9900X and Ryzen 9 9950X will launch on August 15.

AMD's fleet of Zen 5-based Ryzen 9000 series CPUs were meant to be here already, but the company delayed them citing Q&A issues, with rumors of a typo on the branding of some of the processors and their retail packaging.

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Continue reading: AMD Ryzen 9000 series CPU pricing: 9950X is $599, 9900X is $449, 9700X is $359, 9600X is $279 (full post)

Intel's next-gen Core Ultra 200V series 'Lunar Lake' launching on September 3

Anthony Garreffa | Jul 31, 2024 1:19 AM CDT

Intel has just announced that it will launch its next-generation Core Ultra 200V series "Lunar Lake" processors on September 3.

Intel's next-gen Core Ultra 200V series 'Lunar Lake' launching on September 3

AMD has just launched its new Ryzen AI 300 series "Strix Point" APUs, which deliver world-class performance to new laptops. They are powered by an upgraded XDNA 2-based NPU for AI workloads. Intel's new Core Ultra 200V series "Lunar Lake" CPUs will compete with AMD's new Zen 5-based Strix Point APUs and Qualcomm's new Arm-based Snapdragon X chips.

The new Lunar Lake CPUs feature new Lion Core P-Cores and Skymont E-Cores, with improved IPC from both expected. On the GPU front, we've got the new Xe2 GPU architecture codenamed Battlemage inside, offering big upgrades in gaming performance and a beefed-up NPU4 chip offering up to 48 TOPS, with a total of 120 TOPS of AI performance from Lunar Lake.

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Continue reading: Intel's next-gen Core Ultra 200V series 'Lunar Lake' launching on September 3 (full post)

Check out this beautiful die shot of AMD's new Ryzen AI 300 'Strix Point' APU

Anthony Garreffa | Jul 30, 2024 7:30 PM CDT

AMD's new Ryzen AI 300 series "Strix Point" APUs are now out in the wild inside of a new wave of Copilot+ AI systems, and now we've got our first (and most beautiful) die shot of Strix Point. Check it out:

Check out this beautiful die shot of AMD's new Ryzen AI 300 'Strix Point' APU

The Zen 5-based Strix Point APU die is larger than the previous-gen Zen 4-based Phoenix APU, measuring 12.06 mm x 18.71 mm (L x W), compared to Phoenix's 9.06 mm x 15.01 mm. This is because AMD has a bigger CPU (Zen 5), a bigger integrated GPU (RDNA 3.5), and a bigger NPU (XDNA 2).

AMD also uses the improved TSMC N4P process node for the Strix Point APU at TSMC after using the N4 process node on its Phoenix and Hawk Point APUs. Nemez (GPUsAreMagic) annotated the die shot in fantastic detail, as seen in the image above.

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Continue reading: Check out this beautiful die shot of AMD's new Ryzen AI 300 'Strix Point' APU (full post)

AMD Ryzen 9 9950X overclocked to 6.5GHz on LN2 cooling, breaks CInebench R23 world record

Anthony Garreffa | Jul 29, 2024 8:10 PM CDT

AMD's new Zen 5-based Ryzen 9 9950X processor is nearly here, with Bilibili tech influencer "Ordinary Uncle Tony" using LN2 cooling and overclocking the 9950X to 6.5GHz, breaking the Cinebench R23 world record.

AMD Ryzen 9 9950X overclocked to 6.5GHz on LN2 cooling, breaks CInebench R23 world record

The new Ryzen 9 9950X processor was pushed to 6.5GHz using LN2 cooling, with Ordinary Uncle Tony hitting a multi-core score in Cinebench R23 of 55,327 points during a live event held in China called China Joy. As it stands, the current world record Cinebench R23 (16-core) score on HWBot's official charts is 50,843 by the Ryzen 9 7950X overclocked by Safedisk.

Tony ran his Ryzen 9 9950X processor at stock, scoring 42,689 points at its stock 5.0GHz. When aiming for his 6.0GHz target, Tony reached a score of 51,204 points which beat out the current 16-core Cinebench R23 world record by Safedisk and the 7950X.

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Continue reading: AMD Ryzen 9 9950X overclocked to 6.5GHz on LN2 cooling, breaks CInebench R23 world record (full post)

Intel Core Ultra 9 288V turns up on Geekbench, this is the flagship 'Lunar Lake' processor

Anthony Garreffa | Jul 29, 2024 7:34 AM CDT

Intel's next-generation Core Ultra 9 288V flagship "Lunar Lake" CPU has appeared on Geekbench, the only Lunar Lake CPU with a default PL1 power setting of 30W.

Intel Core Ultra 9 288V turns up on Geekbench, this is the flagship 'Lunar Lake' processor

The new Core Ultra 9 288V "Lunar Lake" CPU with its higher PL1 set to 30W is 13W higher than other members of the upcoming Intel Core Ultra 200 series CPUs. OEMs can play around with the PL1 value for their respective systems, but with the Core Ultra 9 288V processor, Intel sets it to 30W.

The Core Ultra 9 288V will have 32GB of on-package LPDDR5-8533 memory, P-Core boosts of up to 5.1GHz, E-Core boosts of up to 3.7GHz, and Xe2-GPU "Battlemage" integrated graphics through Arc 140V at up to 2.05GHz.

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Continue reading: Intel Core Ultra 9 288V turns up on Geekbench, this is the flagship 'Lunar Lake' processor (full post)

AMD Ryzen 9 9700X spotted, Zen 5 CPU delays could've been because of a typo

Anthony Garreffa | Jul 29, 2024 3:33 AM CDT

AMD delayed the launch of its Zen 5-based Ryzen 9000 series CPUs, but it could've all been over something as simple as a typo: with a Ryzen 9 9700X processor spotted, which is arriving as the Ryzen 7 9700X.

AMD Ryzen 9 9700X spotted, Zen 5 CPU delays could've been because of a typo

Maybe the company had some very last-minute naming changes, but a batch of Ryzen 7 9700X processors was shipped with the wrong label of "Ryzen 9 9700X". This could've been the reason for the Zen 5 desktop CPU launch delay, as AMD only explained that "during final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations".

AMD continued: "Out of an abundance of caution and to maintain the highest quality experiences for every Ryzen user, we are working with our channel partners to replace the initial production units with fresh units".

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Continue reading: AMD Ryzen 9 9700X spotted, Zen 5 CPU delays could've been because of a typo (full post)

MSI issues statement on Intel CPU issue will release BIOS update 'as soon as possible'

Kosta Andreadis | Jul 29, 2024 3:02 AM CDT

Even though instability reports have been plaguing Intel and its 13th and 14th Gen desktop CPUs for months, the situation has blown up in recent weeks thanks to several reports from gaming and visual effects companies citing alarming failure rates. Intel released another statement confirming that the voltage issue would be corrected in August with a new microcode update.

MSI issues statement on Intel CPU issue will release BIOS update 'as soon as possible'

Like many in the industry, we've been following new revelations and stories about the Intel 13th and 14th Gen desktop CPU issue daily, so it makes sense that one of the company's key motherboard partners, MSI, is also on the case.

As one of the leading PC hardware manufacturers of motherboards, graphics cards, and more, MSI has released its statement regarding the issue. The post, 'Addressing Recent Intel Core 13th and 14th Gen Desktop Processor Instability,' confirms that the company has been working with Intel to better 'understand the situation.'

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Continue reading: MSI issues statement on Intel CPU issue will release BIOS update 'as soon as possible' (full post)

AMD Ryzen AI 300 series 'Strix Point' APU laptops launch: Zen 5 CPU, RDNA 3.5 GPU, XDNA 2 NPU

Anthony Garreffa | Jul 28, 2024 7:33 PM CDT

AMD has launched its new Ryzen AI 300 series "Strix Point" APU-powered laptops, which see the combination of Zen 5 CPU cores, RDNA 3.5 GPU cores, and an XDNA 2 NPU for AI workloads.

AMD Ryzen AI 300 series 'Strix Point' APU laptops launch: Zen 5 CPU, RDNA 3.5 GPU, XDNA 2 NPU

AMD had the first "AI PC" processor with its Phoenix APUs back in 2023, improving things across the board with the Hawk Point APUs with higher TOPS out of the NPU. Now, we have the far more powerful and advanced Strix Point APUs which make them the most powerful Copilot+ PC processors on the planet.

The company is doing things a little different here with the Ryzen AI 300 series "Strix Point" APUs as AMD is converging its portilio and doesn't rely on a fixed TDP for a selected SKU anymore. This means that there are no U, H, HS series branding, and that AMD is now giving OEMs the flexibility to adjust Strix Point APUs to their demands with TDPs ranging between 15W and 54W.

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Continue reading: AMD Ryzen AI 300 series 'Strix Point' APU laptops launch: Zen 5 CPU, RDNA 3.5 GPU, XDNA 2 NPU (full post)

Intel CPU issues hits mainstream 65W, non-K chips: damage is irreversible, no recall planned

Anthony Garreffa | Jul 28, 2024 8:18 AM CDT

Oh... well, Intel's issues with its 13th Gen and 14th Gen Core CPUs goes from bad to worse, with the company admitting that there is no fix coming, and that there is no recall for its crashing CPUs to The Verge.

Intel CPU issues hits mainstream 65W, non-K chips: damage is irreversible, no recall planned

Any degradation to the processors is irreversible, with an Intel spokesperson not denying that fact when asked by The Verge. Intel said that it is "confident" that the coming patch will keep it from happening in the first place, but if your defective CPU has been damaged, there is no method to reverse it... all you can do is tweak some BIOS settings to get around the issues.

Intel confirmed that high voltages aren't the only reason its 13th Gen and 14th Gen Core CPUs are crashing, and that Team Blue is still investaging the issue. Intel isn't stopping any of the inventory of its affected CPUs from getting out of its doors, and the company wouldn't share just how many chips would be irreversible damaged, nor did Intel explain why it's continuing to sell these chips ahead of any fixes coming.

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Continue reading: Intel CPU issues hits mainstream 65W, non-K chips: damage is irreversible, no recall planned (full post)

Intel cooking the Ring Bus on dying 13th and 14th Gen Core CPUs, says leaker

Anthony Garreffa | Jul 28, 2024 7:53 AM CDT

We're sure that you've heard of the instability and other issues plaguing Intel 13th Gen and 14th Gen Core CPUs, but now we're hearing that there are some bigger issues troubling Intel right now:

Intel cooking the Ring Bus on dying 13th and 14th Gen Core CPUs, says leaker

In a new video from Moore's Law is Dead, we're hearing the issue plaguing Intel 13th Gen Core "Raptor Lake" and 14th Gen Core "Raptor Lake Refresh" processors experiencing failures is because of the Ring Bus "getting cooked" because of high voltages being fed into it.

MLID's sources said that the "leading theory inside Intel right now" is that the Ring Bus is "getting cooked because it's fed the by the same rail as the P-Cores and E-Cores". Intel's 13th Gen Core "Raptor Lake" CPUs needed to hit incredible high voltages in order to "be competitive" with AMD's new Zen 4 platform at the time.

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Continue reading: Intel cooking the Ring Bus on dying 13th and 14th Gen Core CPUs, says leaker (full post)

From bad to worse: Intel's 13th-gen and 14th-gen CPUs reportedly have astonishing return rates

Darren Allan | Jul 27, 2024 4:39 AM CDT

Intel's 13th-gen and 14th-gen processors are seeing much higher levels of returns than expected, according to a new report, due to the widely reported instability problems that these CPUs suffer from.

From bad to worse: Intel's 13th-gen and 14th-gen CPUs reportedly have astonishing return rates

Les Numeriques, a French tech site (via Digital Trends), observes that an unnamed European retailer claims to have received four times as many returns for 13th-gen Raptor Lake processors compared to 12th-gen (Alder Lake) chips.

That's a pretty astonishing quadrupling of problems requiring a chip to be sent back, and we're further told that the frequency of returns has only increased to this level in recent times.

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Continue reading: From bad to worse: Intel's 13th-gen and 14th-gen CPUs reportedly have astonishing return rates (full post)

AMD Ryzen 9 9950X overclocked to nearly 6GHz, beats all other flagship CPUs in single-core perf

Anthony Garreffa | Jul 26, 2024 1:33 AM CDT

AMD's new Zen 5-based Ryzen 9 9950X processor has been overclocked to nearly 6.0GHz and benchmarked, showing some mighty fine performance that beats the Core i9-14900KS processor.

AMD Ryzen 9 9950X overclocked to nearly 6GHz, beats all other flagship CPUs in single-core perf

The new AMD Ryzen 9 9950X processor is based on the new Zen 5 architecture featuring 16 cores and 32 threads, with a max CPU boost of up to 5.7GHz and a 170W TDP. Installed and ready to overclock, the Ryzen 9 9950X was pushed up to 5963MHz (5.9GHz).

AMD's new Ryzen 9 9950X processor was installed into an ASUS ROG Crosshair X670E motherboard with DDR5-6000 memory, but we don't know what cooling the 9950X at the time. AMD's own XOC team overclocked the Ryzen 9 9950X processor with LN2 cooling, pushing it to 6.6GHz recently.

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Continue reading: AMD Ryzen 9 9950X overclocked to nearly 6GHz, beats all other flagship CPUs in single-core perf (full post)

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