SimCity debacle forces possible government intervention through petition

SimCity issues continue to grow, rapidly, as a petition is now in place against DRM.

1 minute & 2 seconds read time

As a huge fan of SimCity, who pumped countless hours into as a kid, I haven't purchased it yet personally and I'm sure you know it's for good reason - the huge amounts of issues. We've posted many times about it, not just once, or twice, but even three, four, and now five times. There is now a petition against DRM, with a strong title of 'Institute an industry-wide return policy for video games that rely on remote servers and DRM to function properly.'

SimCity debacle forces possible government intervention through petition |

The petition states, in full:

Video and computer games are growing increasingly reliant on remote servers and the implementation of Digital Rights Management (DRM) to function properly.

When these measures fail, consumers are left with an unplayable experience. In these cases, the consumer should have the right to expect a full refund, whether the game was purchased in physical or digital form.

SimCity from publisher Electronic Arts is a recent example of why such a law is crucial. Even 72 hours after its release, players are unable to log in and play, rendering their $60 purchase useless. Yet they have no recourse for a refund.

Consumer protection laws vary from state to state. Please institute a universal, industry-wide refund policy for defective entertainment both digital and physical.

I'm glad to see that the debacle EA has put themselves in with Maxis has led to this point, a strong petition that will actually move somewhere. What are your thoughts on the launch of SimCity? Have you even been able to play the game properly?

Anthony joined the TweakTown team in 2010 and has since reviewed 100s of graphics cards. Anthony is a long time PC enthusiast with a passion of hate for games built around consoles. FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with custom-built PCs. His addiction to GPU tech is unwavering.

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