Technology and gaming content trusted in North America and globally since 1999
8,619 Reviews & Articles | 61,080 News Posts

Samsung's inquiry blames batteries for the Note7 fiasco?

A source close to the case has confirmed that the cause of the exploding Note7 devices is the batteries, as suspected

Lana Jelic | Jan 16, 2017 at 5:40 pm CST (1 min, 43 secs time to read)

Samsung's fiasco with the Note7 still hasn't been forgotten, and the company wants to put the entire case behind them before the official announcement of the Galaxy S8 planned for April.

Samsung's inquiry blames batteries for the Note7 fiasco? | TweakTown.com

In order to get a fresh start, the company has yet to unveil the results of the investigation concerning the Note7 devices catching fire. Samsung should announce the official results of the investigation in a week, just a day before unveiling their fourth-quarter earnings results, but a source close to the case has confirmed that the cause of the exploding Note7 devices is the batteries, as suspected.

Samsung's Note7, announced in August, was initially recalled in September and the company replaced the devices with new ones which contained batteries from a different supplier. However, those devices proved to be unsafe as well, and the Korean giant had no other option but to end the production of the Galaxy Note7.

The entire fiasco cost Samsung billions of dollars, and the company started an investigation that will determine the cause of the incidents.

The source says that Samsung was able to replicate the fires during the investigation and that "the cause for the fires could not be explained by hardware design or software-related matters."

Bryan Ma, a Singapore-based analyst at researcher IDC, earlier said that he suspect that Samsung may not have given enough room for the battery inside the phone and that might have been the cause of the explosions.

Samsung will unveil their official results in a week, and if the source is correct, the batteries will be the ones to blame. Still, they will also have to explain how the batteries from two different suppliers managed to catch fire and what will they do in the future to prevent this from happening again.

Last updated: Apr 6, 2020 at 04:47 pm CDT

NEWS SOURCE:reuters.com
Lana Jelic

ABOUT THE AUTHOR - Lana Jelic

Lana has a passion for technology and science. She spends her time looking for the latest and most interesting technology and science news. Her passion is in gadgets, wearables, and other cool and interesting applications of technology or science. She also spends her free time gaming in MMOs like World of Warcraft. She has prior experience covering technology for publications and breaking news. If she’s not doing either, you might just find her exploring the metaverse in VR. Lana wants to expand TweakTown’s coverage of mobile, wearables and gadgets while also bringing her experience with science and general tech to TweakTown. Her area of coverage is around science, technology, smartphones, wearables, and general neat gadgets. She hopes to one day be able to drive around in her self-driving car while she schedules an appointment for a SpaceX trip to the moon on her smartwatch.

Related Tags