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Samsung's inquiry blames batteries for the Note7 fiasco?

A source close to the case has confirmed that the cause of the exploding Note7 devices is the batteries, as suspected
By: Lana Jelic | Mobile Devices, Tablets & Phones News | Posted: Jan 16, 2017 11:40 pm

Samsung's fiasco with the Note7 still hasn't been forgotten, and the company wants to put the entire case behind them before the official announcement of the Galaxy S8 planned for April.

 

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In order to get a fresh start, the company has yet to unveil the results of the investigation concerning the Note7 devices catching fire. Samsung should announce the official results of the investigation in a week, just a day before unveiling their fourth-quarter earnings results, but a source close to the case has confirmed that the cause of the exploding Note7 devices is the batteries, as suspected.

 

Samsung's Note7, announced in August, was initially recalled in September and the company replaced the devices with new ones which contained batteries from a different supplier. However, those devices proved to be unsafe as well, and the Korean giant had no other option but to end the production of the Galaxy Note7.

 

The entire fiasco cost Samsung billions of dollars, and the company started an investigation that will determine the cause of the incidents.

 

The source says that Samsung was able to replicate the fires during the investigation and that "the cause for the fires could not be explained by hardware design or software-related matters."

 

Bryan Ma, a Singapore-based analyst at researcher IDC, earlier said that he suspect that Samsung may not have given enough room for the battery inside the phone and that might have been the cause of the explosions.

 

Samsung will unveil their official results in a week, and if the source is correct, the batteries will be the ones to blame. Still, they will also have to explain how the batteries from two different suppliers managed to catch fire and what will they do in the future to prevent this from happening again.

NEWS SOURCES:Reuters.com

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