Intel confirms investigation into performance loss with specific GPU and CPU pairings

Intel has confirmed that it is investigating the performance loss between Intel Arc GPUs and old AMD/Intel processors, which were discovered months ago.

Intel confirms investigation into performance loss with specific GPU and CPU pairings
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TL;DR: Intel has confirmed an ongoing investigation into performance losses when its Arc B580 GPU is paired with older CPUs like Ryzen 200 and 9th-gen Intel Core processors. The company plans to expand platform validation and release driver updates to address gaming performance issues, though no timeline has been provided.

Intel has acknowledged the performance loss between specific GPU and CPU pairings that was discovered several months ago, with the company now confirming an investigation has begun.

The problem was highlighted by Hardware Unboxed back in January, when a video was published honing in on performance loss when Intel's Arc B580 was paired with older processors such as the Ryzen 200, and Intel's own Core 9th-gen processors. Since then, Intel has remained quiet on the issue, but a new statement from the company, in the form of a forum post, has acknowledged the problem and confirmed that an investigation into the matter is underway.

Intel wrote, "We are aware of reports of performance sensitivity in some games when paired with older generation processors," and that it's increasing its "platform coverage to include more configurations in our validation process." This statement seemingly reveals Intel was aware of the issue prior to this forum post, but chose not to acknowledge it publicly. As for a remedy for the situation, Intel will have to roll out driver updates to the hardware in the form of patches that have an unknown release date or even release window.

Intel confirms investigation into performance loss with specific GPU and CPU pairings 13232

Thank you for your patience. We are aware of reports of performance sensitivity in some games when paired with older generation processors.

We have increased our platform coverage to include more configurations in our validation process, and we are continuing to investigate optimizations," wrote Intel

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Jak joined TweakTown in 2017 and has since reviewed 100s of new tech products and kept us informed daily on the latest science, space, and artificial intelligence news. Jak's love for science, space, and technology, and, more specifically, PC gaming, began at 10 years old. It was the day his dad showed him how to play Age of Empires on an old Compaq PC. Ever since that day, Jak fell in love with games and the progression of the technology industry in all its forms.

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