GIVEAWAY: Patriot Viper Xtreme 5 DDR5, Viper Venom DDR5, and VP4300 2TB SSD

AMD issues a statement on reported Ryzen 7000 CPUs burning out

With reports of AMD's new Ryzen 7000X3D processors with 3D V-Cache burning out damaging both the chip and motherboard, AMD issues a statement.

AMD issues a statement on reported Ryzen 7000 CPUs burning out
1 minute & 37 seconds read time

With reports of AMD Ryzen 7000 Series processors burning out and causing damage to the CPUs and motherboards, there are reports outlining what could be causing the issues. Earlier today, we reported that it looks to be related to overclocking SoC voltages.

AMD issues a statement on reported Ryzen 7000 CPUs burning out 02

The issue looks quite serious as the result is a damaged CPU and motherboard. Board partners like MSI and ASUS are releasing firmware updates designed to address the problems relating to the AM5 platform and AMD's new Ryzen 7000X3D processors with 3D V-Cache.

Voltage restrictions will minimize the chances of these processors experiencing physical damage to both the chip and motherboard socket. With several reports of the issue cropping up on Reddit, AMD has issued a statement (via Anandtech) below.

"We are aware of a limited number of reports online claiming that excess voltage while overclocking may have damaged the motherboard socket and pin pads. We are actively investigating the situation and are working with our ODM partners to ensure voltages applied to Ryzen 7000X3D CPUs via motherboard BIOS settings are within product specifications. Anyone whose CPU may have been impacted by this issue should contact AMD customer support."

The statement might not shed new light on the issue or address potential concerns relating to non-X3D processors - where some are stating the problem isn't limited to the new X3D models.

Still, it is confirmation that AMD is aware, working with its board partners, and taking the lead on customer support. We'll have to wait to hear the full findings on the root cause, with current theories pointing to a potential link between the Ryzen CPUs burning out and using EXPO memory overclocking profiles. If confirmed, the problem goes beyond manually adjusting the SoC voltages and will require a motherboard firmware update for all Ryzen 7000X3D owners. Also, EXPO memory overclocking, like Intel's XMP, is not covered under warranty, which adds another layer of complexity to the RMA process.

Either way, it does look like Ryzen 7000X3D CPUs are highly susceptible to changes in voltage (and these CPUs are not designed for overclocking), with ASUS's firmware update limiting SoC voltage to 1.3V - which looks to be the maximum safe limit.

Buy at Amazon

AMD Ryzen 7 7800X3D 8-Core, 16-Thread Desktop Processor

TodayYesterday7 days ago30 days ago
* Prices last scanned on 5/28/2023 at 3:19 am CDT - prices may not be accurate, click links above for the latest price. We may earn an affiliate commission.

Kosta might be a relatively new member of TweakTown, but he’s a veteran gaming journalist that cut his teeth on well-respected Aussie publications like PC PowerPlay and HYPER back when articles were printed on paper. A lifelong gamer since the 8-bit Nintendo era, it was the CD-ROM-powered 90s that cemented his love for all things games and technology. From point-and-click adventure games to RTS games with full-motion video cut-scenes and FPS titles referred to as Doom clones. Genres he still loves to this day. Kosta is also a musician, releasing dreamy electronic jams under the name Kbit.

Newsletter Subscription

Related Tags

Newsletter Subscription
Latest News
View More News
Latest Reviews
View More Reviews
Latest Articles
View More Articles