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Business, Financial & Legal Posts - Page 103

ORIGIN launches in-game support client, chat with tech support while gaming

ORIGIN has announced a new way to contact their customer support. The new method is a bit different than most companies and should help users reach technical support in the most convenient way possible. ORIGIN's Nexus client will allow users to chat with technical support while in-game or on the desktop.

 

 

Along with contacting support, the client will allow users to chat with friends, take screenshots and video, and live broadcast gameplay. A nice feature of being able to contact support in-game is the ability to be looking at exactly what isn't working while talking to support. This allows you to get the best description of the problem.

 

Kevin Wasielewski, CEO and co-founder of ORIGIN PC:

 

ORIGIN PC's focus has always been to provide the best PC experience to our customers and we are proud to continue our legacy of providing the best support in the PC industry. Thanks to the great client from the Xfire team, ORIGIN Nexus makes it even more convenient for our customers to contact us without ever having to leave their game, and we're really excited to be the first and only company to offer this new level of support in our industry.

 

Chat is available to users during normal business hours. This means you can reach out to ORIGIN's in-game support from 9:30 a.m. to 5:30 p.m. EST.

Continue reading 'ORIGIN launches in-game support client, chat with tech support while gaming' (full post)

GoDaddy sees great results from questionable Super Bowl ad

Whether you liked GoDaddy's ad or thought it was disgusting, you have to give them credit as it seems to have worked. The company is reporting that they saw their biggest sales day in the history of their company. The stats are pretty impressive, as you can see by the list below:

 

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  • Hosting sales jumped 45%.
  • Dot-com domain sales rose 40%.
  • New mobile customers increased by 35%.
  • The company added 10,000 customers in total.

 

When looking at the ad, USA Today found that the "Perfect Match" ad spot, created by GoDaddy, scored dead last in its Ad Meter. Apparently the ad was successful, even though people didn't necessarily like the ad. What did you think of GoDaddy's ad? Disgusting or great?


Dell is officially a privately held company again - Microsoft coughs up $2bn to help make it happen

This morning the AP is reporting that Dell has indeed decided to go private, as we recently reported. We have heard rumors of this for weeks and now it will become a reality as soon as next Tuesday. Michael Dell, Silver Lake and Microsoft are the key players in the deal with shareholders not suffering in the deal.

 

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The deal includes a massive investment from Michael Dell himself as well as a loan of $2 billion from Microsoft and $1 billion from private equity firm Silver Lake. Dell shareholders stand to make a decent profit as well when the company buys back all the public stock at $13.65 a share.

 

Analysts have mostly been split on the decision to take the company private. Some see it as a great move as it would allow decisions to be made out of the public eye, make restructuring easier, and would allow the company to sell off less than stellar performing parts of the company. Others argue that this will only prolong the death of the once great company.

Continue reading 'Dell is officially a privately held company again - Microsoft coughs up $2bn to help make it happen' (full post)

Behind closed doors, South Korean giants Samsung and LG will settle their patent dispute

South Korean electronics giants Samsung and LG have been having fisticuffs over their recent patent dispute, but it looks like they're both about to man up and settle their dispute, behind closed doors.

 

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The report comes from the Yonhap News Agency, where shortly after LG employees were charged with stealing advanced OLED display technology from Samsung, the company very quickly filed a lawsuit. Samsung display big wig Kim Ki-nam said that the companies plan to "resolve the issue one by one", but didn't get any more specific than that.

Amazon will start collecting Conn. sales tax, residents prepare to pay 6.35% more

Amazon has struck a deal with Connecticut officials to start collecting the state's 6.35 percent sales tax. For the last two years, the online retail giant had been fighting against state officials who wanted Amazon to collect the sales tax from the online shoppers.

 

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Amazon, as part of the deal, promised to build a $50 million order-fulfillment center in the state to create jobs. Connecticut is expected to get $8 million in the first year of tax collection and $13-$15 million in the next. Amazon is also putting pressure onto other online retailers by starting to collect tax.

 

Tax will start being collected November 1. Amazon is supporting federal reforms that would "finally resolve the sales tax issue, level the playing field for all retailers, protect states' rights and allow states to collect the revenue owed." If you live in Connecticut, you might consider buying your Christmas gifts before November 1.

Ziff Davis buys IGN, as Rupert Murdoch's News Corp continues digital property selloff

Rumors of IGN being up for sale were abundant and today they proved true. IGN has been sold by its parent company News Corp to Ziff Davis Enterprises in its quest to sell off much of its digital properties.

 

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Word on the street is that Ziff Davis will be bringing the gaming website 1UP back into the mix as after it sold the site to Hearst Media which intern sold it to IGN. The deal between Rupert Murdoch's News Corp and Ziff Davis over IGN was reportedly made for less than the $100 million News Corp was asking.

 

In recent years, News Corp has been unloading its digital properties at an alarming rate. In 2011 it sold MySpace for over half a billion dollar loss. The selloff is no doubt the result of the company's plans to split the publishing and entertainment sides of its business into separate entities.

X-Plane Flight Sim creator gets hit with lawsuit from east Texas patent troll, asks for help fighting the good fight

It looks like the patent trolls are out in full force in 2013 as we seem to be hearing about a new lawsuit filed every day in east Texas. This time, the trolls have set their sights on Austin Meyer, the creator of X-Plane Flight Simulator. Uniloc says Meyer used a means of game authentication that they own the rights to.

 

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Early last fall Meyer received notice that he was being sued for not licensing the "code for verifying the license data stored on the licensing medium by communicating with a registration authority having verification data." This pretty much means that he used a game key verification system that polled a server to see if the game key was valid. It's pretty much the same system used by every software manufacturer out there.

 

The issue is actually over the X-Plane app for Android, in which Google actually supplies the authentication code for, just like every other paid app uses. Minecraft creator Mojang received a similar complaint from Uniloc recently as well. Meyer is asking for your help, he has petitioned the White House, and is seeking donations to help cover the cost of trial, since he refuses to settle.

Google pushing digital publishing in France, pay $82 million in support

Google have just paid $82 million in support for "digital publishing initiatives" with French newspapers and other publishers. This new investment is part of a deal between the Mountain View-based company and the French government that will end a dispute over who Google should pay for "snippets" of articles that show up on Google searches.

 

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Google and the French government have now signed the deal after months of negotiations with the French government calling the deal a "happy conclusion" that would "facilitate the transition of the press to the digital world".

 

Now that the agreement has been struck, Google will open up a new fund and work with French publishers in order to help them increase their online revenues, "using our advertising technology", said Google Executive Chairman Eric Schmidt. Schmidt continued, saying "a healthy news industry is important for Google and our partners, and it is essential to a free society".

Dell's buyout deal is nearly done, would see Michael Dell himself contribute his stake in Dell

It looks like we're getting close to the end of the Dell buyout procedure, where we have Reuters now reporting that at least four huge banks are involved. These banks include Barclays, Bank of America Merrill Lynch, Credit Suisse and RBC Capital.

 

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Included in the swirl of rumors, is that Michael Dell would even contribute his stake in Dell, pushing nearly 16% towards gaining the majority ownership and Microsoft having his back by offering $3 billion as an investment. With Dell selling millions upon millions of Windows-based PCs, it would make sense for Microsoft to keep the lifeline phone line open for Dell.

 

Once this all materializes, we're going to have to see Dell go through an extremely quick re-imaging process. They'll need to completely swing themselves around and start kicking ass and taking names once again.

Bluehost appears to be down, has set Twitter ablaze with angry customers

It appears that web host Bluehost are down - and until now, I didn't know who they were. A quick Google and I see that they are "trusted by millions as the best web host". Well, not right now unfortunately.

 

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Twitter is nuts right now with people complaining of Bluehost being down, with countless sites and blogs relying on the web host to be online and working. IsItDownRightNow.com are reporting that is is "DOWN for everyone", and there are a bunch of comments expressing some concern over Bluehost's downtime right now.

 

Are you affected by Bluehost's downtime? If so, let us know in the comments.

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