Jaxx crypto wallet has gaping security holes

Cryptocurrency wallet Jaxx has enough problems that some people should STEER CLEAR.

@anthony256
Published Mon, Feb 19 2018 6:15 PM CST   |   Updated Tue, Nov 3 2020 11:52 AM CST

I've had my fair share of issues with cryptocurrency wallet and app, Jaxx, but I've never written about them. I reached out to the company for help, and they really just brushed me to the side.

Jaxx crypto wallet has gaping security holes | TweakTown.com

A few months ago I transferred $3500 AUD ($2770 USD) from Jaxx to Bittrex (a crypto exchange) and it kept on giving me error messages, but I persisted and tried again with the same error. After a few failed transactions, I realized my problem - I was using the built-in ShapeShift functionality.

This is why I was getting an error message, it was my mistake - but Jaxx was displaying that it was erroring. After this, I thought I would go back and do it properly only to see that $2770 of my funds had gone missing, because even with the 'error' it was taking my funds and throwing them into the blockchain, somewhere.

After a bunch of emails between Jaxx and myself, nothing has been resolved and they don't seem interested in solving this problem at all. An error within their app, my foolish move of not seeing I was using ShapeShift to go BTC to BTC (instead of BTC to ETH for example), and those funds are somehow lost.

I didn't say much about Jaxx until a good friend of mine, Rob Williams - Editor in Chief of TechGage, messaged me and asked if I had any problems with Jaxx. We got to chatting and he has found a pretty damn incredible security hole in Jaxx, where if someone is able to access your PC and grab your Jaxx installation folder... they have your entire cryptocurrency wallet and its contents.

From there, they can send your cryptocurrency to their wallets and then into other wallets to dilute you trying to find them. If the Jaxx support team is as useless as it was for me and Rob, you're not going to get any of your money back, ever. All because Jaxx provides the illusion of security.

Rob's article is beautifully detailed with everything he has been through - I don't want to spoil it all here, but you really need to check it out. If you're using Jaxx, I would suggest pulling everything out of it until these gaping security holes are completely resolved.

NEWS SOURCE:techgage.com

Anthony joined the TweakTown team in 2010 and has since reviewed 100s of graphics cards. Anthony is a long time PC enthusiast with a passion of hate for games built around consoles. FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with custom-built PCs. His addiction to GPU tech is unwavering.

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