Halo: The Master Chief Collection has launched with its fair share of problems, which doesn't seem to be any different to all the other games launching in the last month, with developer 343 Industries pledging to make it right.
After two weeks of multiplayer matchmaking problems, 343 Industries boss Bonnie Ross took to a letter to fans, writing: "On November 11 we released Halo: The Master Chief Collection. The goal being to create a tribute to Halo fans around the world, and to celebrate the Master Chief's debut on Xbox One. With the initial release of Halo: The Master Chief Collection, however, we have not delivered the experience you deserve. I personally apologize for this on behalf of us all at 343 Industries. Our team is committed to working around the clock until these issues are resolved".
"While our team works on continual improvements and towards solutions, my commitment to you is that we will take care of all owners of Halo: The Master Chief Collection. Our primary and continued focus is first on fixing the issues at hand. Once we've done that, we will detail how we will make this right with our fans," she continued. She closed her letter with: "Please accept my heartfelt apologies for the delay and for the negative aspects of your experience to date. We're doing everything in our power to resolve it as quickly as possible".
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