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Samsung to reimburse owners of faulty TVs

Samsung to pay for bill for new repairs, reimburse for previous repairs, or offer $300 to customers
By Anthony Garreffa from Feb 24, 2012 @ 3:29 CST

Owners of Samsung TVs filed a class-action lawsuit, which has finally reached settlement. Within the settlement, Samsung have promised to pay for the bills of owners repairs, reimburse for already-paid-for repairs, or hand out up to $300 to customers who no longer own their once-faulty TV, once they prove ownership.




The fault only affects the model numbers in the above picture, where it's possible that up to 7 million TVs were affected. The problem is related to an errant capacitor in the power circuit that stops the TV turning on, makes it slow to turn on, produces a "clicking sound" or makes it cycle on and off.


A Samsung spokesperson has said:


Approximately 1 percent of Samsung televisions sold in the U.S. from 2006 to 2008 have experienced some performance issues caused by a component called a capacitor. Since originally confirming this issue in early 2010, Samsung has voluntarily provided free repairs for U.S. customers with affected televisions. Recently, a nationwide class settlement covering all affected televisions in the U.S. was reached in Russell, et al. v. Samsung Electronics America, Inc., a lawsuit filed in the District Court of Oklahoma County in the U.S.


You know what? This makes sense. I have a 52-inch Samsung TV I purchased around 2007, which clicks all the time, and takes ages to turn on. I've just called my wife to ask her to check the model number of the TV for me, as this is some definitely interesting news. I wonder if I asked nicely if they'd send me a new 65-incher as an apology? One can only dream, I guess!


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