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If you launch Call of Duty: Black Ops 2 on PS4 or PS5 to be immediately told you're banned - don't panic, there's an easy fix

The Black Ops 2 port is being plagued by hackers who are messing with players, but the developer is attempting to fix the situation.

If you launch Call of Duty: Black Ops 2 on PS4 or PS5 to be immediately told you're banned - don't panic, there's an easy fix
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TL;DR: A recent update to the Call of Duty: Black Ops 2 port for PS5 (and PS4) has meant that it can wrongly serve up a 'banned' warning to players. Fortunately, the cure is easy - just reconnect, and the 'ban' should be gone (if it isn't, you are actually banned). In this latest update, the developer is trying to tackle nasty issues with hackers who are making the lives of players miserable.
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If you're playing the Call of Duty: Black Ops 2 port on PS4 or PS5 (it was released last month), a recent update may incorrectly inform you that you've been banned, when this isn't the case.

Eurogamer spotted the issue as highlighted by the developer in a post on X, acknowledging that errant ban messages are being sent to gamers who are likely to end up very confused. The good news is that the 'ban' is easily lifted (at least for those who've been accidentally hit with the banishment stick).

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Activision explains that:

"We've released backend updates to improve match security as we review accounts with incorrect Prestige levels.

"While this work is underway, some players may briefly see an account ban notice when they're removed from a match or session so our systems can correctly apply updated account data. This is a byproduct of legacy systems used by older titles and does not necessarily mean enforcement has been taken against the account."

If you see said ban message, all you have to do is ignore it and reconnect, and you'll be fine. However, if you can't reconnect, then Activision explains that your account is actually suspended due to "evidence of intentionally obtaining unauthorized Prestige levels or other violations".

There's been a lot of trouble with hackers messing with players of the Black Ops 2 ports, sadly. As Eurogamer observes, all you have to do is join a game lobby that a hacker has poisoned to bump everyone to Max Prestige.

As one poster on X puts it: "The game isn't safe! Every lobby has at least one person that has a glitched rank. There are hackers everywhere that max people's stats. The game loses the incentive to play if you don't have anti cheat."

Frequently Asked Questions

Open a question for an answer from TweakTown's coverage of this news, or ask your own below.

Question #1

Why am I seeing an account ban message when launching Black Ops 2 on PS4/PS5?

Question #2

If I get the ban message, what steps should I take to get back into a match?

Question #3

How can I tell the difference between a temporary ban message and a real suspension?

Question #4

What does Activision say is causing these erroneous ban notices?

Have a question that isn't listed here? Ask below, and TweakBot will answer it.

To be fair to Activision, updates for these ports have been coming through regularly, and the dev is addressing the hack-related problems as noted - but it's hardly an ideal situation for gamers who are effectively scared to play right now.

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About the author

Tech Reporter

Darren has written for numerous magazines and websites in the technology world for almost 30 years, including TechRadar, PC Gamer, Eurogamer, Computeractive, and many more. He worked on his first magazine (PC Home) long before Google and most of the rest of the web existed. In his spare time, he can be found gaming, going to the gym, and writing books (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

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