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Redditor claims sealed Ryzen 7 9800X3D from Walmart was a fake, store won't refund

A buyer says a sealed Ryzen 7 9800X3D from Walmart wouldn't boot, didn't match its box serial, and Walmart won't refund the roughly $500 purchase.

Redditor claims sealed Ryzen 7 9800X3D from Walmart was a fake, store won't refund
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Senior Tech Reporter
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TL;DR: A Redditor says a sealed Ryzen 7 9800X3D bought at Walmart for about $500 wouldn't boot, had a chip serial that didn't match the box and looked different from other display chips; Walmart refused a refund. The claim is supported by photos but remains unconfirmed and neither Walmart nor AMD commented.
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A Reddit user says Walmart sold them a fake Ryzen 7 9800X3D inside what looked like a sealed retail box. Posting on r/pcmasterrace as u/quadbow, they explain that they wanted a replacement for their existing 9800X3D, which had memory controller issues. A clerk pulled the sealed box from a display case, and they paid almost $500 for it. At home, the PC wouldn't power on with the new chip. Putting the old 9800X3D back in got it running again right away.

Walmart then refused a refund because the serial number printed on the chip didn't match the one on the box. They compared it with other 9800X3D chips in the display case, and it looked very different. Apparently, the PCB was "more blue," and the text on the lid sat in a different place. They also ran the chip's serial number through AMD's lookup page, which returned no match.

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Even though the Redditor says they're pretty sure it's a fake, that's still unconfirmed as of the time of writing. It's one account backed by photos, and neither Walmart nor AMD seems to have commented so far. The post doesn't say what's under the heat spreader either.

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Question #1

Were the earlier fake 9800X3D cases at Amazon similar to the Walmart case in this report?

Question #2

What evidence would Walmart or AMD need to confirm a Ryzen 7 9800X3D is counterfeit?

Question #3

How can shoppers inspect a sealed Ryzen 7 9800X3D for signs of tampering before buying?

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Fake 9800X3Ds aren't new, of course. GamersNexus delidded one and found no CCDs or I/O die under the IHS, and its serial number didn't match the box either. Another buyer found an i9-10900K in a sealed 9800X3D box. Both of those were Amazon purchases, though, while this one supposedly came off a Walmart shelf. The buyer's advice is to compare the serial number on the chip with the box, and how the chip looks, before leaving the store.

Photo of the AMD Ryzen 7 9800X3D Desktop Processor

Best Deals: AMD Ryzen 7 9800X3D Desktop Processor

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* Prices may be inaccurate. As an Amazon Associate, we earn from qualifying purchases. We earn affiliate commissions from Newegg and PCCG sales.

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News Source:reddit.com

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About the author

Senior Tech Reporter

Hassam is a veteran tech journalist and editor with over eight years of experience embedded in the consumer electronics industry. His obsession with hardware began with childhood experiments involving semiconductors, a curiosity that evolved into a career dedicated to deconstructing the complex silicon that powers our world. From benchmarking PC internals to stress-testing flagship CPUs and GPUs, Hassam specializes in translating high-level engineering into deep, unbiased insights for the enthusiast community.

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