Microsoft to spend $450 million to shut down all retail stores

Microsoft is closing all of its retail stores in major cities, and the decision will cost it nearly half a billion dollars.

Published Sat, Jun 27 2020 5:22 PM CDT   |   Updated Tue, Nov 3 2020 11:43 AM CST

Microsoft's brick and mortar stores are becoming largely extinct as the company pivots even further into digital.

Microsoft to spend $450 million to shut down all retail stores 34 |

In a recent press release entitled "Microsoft Store announces new approach to retail," the service titan confirms it'll be closing all stores worldwide and those in in New York City, New York, Redmond, Washington, Sydney, Australia, and London, England will all evolve into Microsoft Experience Centers.

Interestingly enough, Microsoft says it won't fire anyone. MS Store staff will continue on and focus on digital sales, training, and tech support. This can also be done remotely, the company says.

"The company's retail team members will continue to serve customers from Microsoft corporate facilities and remotely providing sales, training, and support. Microsoft will continue to invest in its digital storefronts on, and stores in Xbox and Windows, reaching more than 1.2 billion people every month in 190 markets."

This business move will cost Microsoft $450 million in pre-tax charges, which is par for the course for loss-incurred shutdowns.

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Derek joined the TweakTown team in 2015 and has since reviewed and played 1000s of hours of new games. Derek is absorbed with the intersection of technology and gaming, and is always looking forward to new advancements. With over six years in games journalism under his belt, Derek aims to further engage the gaming sector while taking a peek under the tech that powers it. He hopes to one day explore the stars in No Man's Sky with the magic of VR.

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