Dell Ordered to honor $15 monitor mistake

Website error offers 19-inch monitor for $15.

Published Thu, Jul 2 2009 12:43 PM CDT   |   Updated Tue, Nov 3 2020 12:36 PM CST
There is a win for consumer rights as Dell is being held accountable for an error in advertising on their Taiwan website.

The site depicted a 19-inch LCD monitor for the low price of NT$500 which is about $15 US dollars. In the eight hours that the ad existed roughly 26,000 orders were placed for the monitor. Dell did not want to send the monitors out but have been ordered to honor the price for one monitor and all single purchases and to offer diminishing discounts for people that bought more than one.

If Dell does not comply they will be facing legal action for violating the Taiwanese Fair Trade Laws.

Dell Ordered to honor $15 monitor mistake
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