Thecus ships the N5550 in a double box package. We removed the outer box since it was a bit dirty from shipping and didn't want to get clean the photo tent again. The inner box is just a brown box with a few informational stickers on it.
Even though the N5550 doesn't ship in a full color package you still get a bit of info from the stickers.
The NAS is secure in the boxes by dense foam that keeps at least two inches of form on each corner. Generally, when large packages are damaged it's from a drop on the corner. It would take quite a fall to damage the N5550 in the box.
The N5550 ships with a nice Quick Installation Guide, Warranty Card and three software disks. On the disks you'll find Acronis True Image, Twonky Media Server and an addition disk with full manuals.
The Thecus N5550 is a small office NAS that also happens to be perfect for our core audience for home use. Thecus only ships one Ethernet cable, but the NAS is capable of dual gigabit operation with the right switch. You also get screws for installing drives, keys for locking the sleds and a power cable.