I've had a few weeks to run and test the Arris mAX Pro platform, and I can certainly say they did get a good bit right with this solution. For starters, the build quality is top-notch in both materials and finish. Setup is very quick and well guided, and additional features like the LED ring, while bright, can be completely shut off if necessary, via the app.
Performance, as noted several times previously, is flagship worthy. We saw fantastic performance out of this solution while running around our test zone with the iPhone 11 checking mobile throughput, and backhaul is simply stunning and the best we have seen so far out of a Wi-Fi 6 platform. LAN and WLAN testing with our desktop platform, while restricted, did produce decent results in 5GHz at 782.93Mbps.
The app, while fantastic at controlling the mAX Pro, is quite limited. It doesn't offer higher-end features you would expect from a Mesh platform being offered with the "Pro" branding. Features like the ability to choose your band or split the Wi-Fi bands are not available, and I failed to find any QoS, DDNS, or VPN setup, which we normally find on these higher-end platforms. There is also no ability to connect to a web-based GUI for controlling or installation of the SURFboard mAX Pro; it's limited to the app only.
Pricing for the two-node mAX Pro unit does come in at the higher-end of the market with an MSRP of $649.99. There are several other units from well-known vendors that share this pricing, so I wouldn't say it's far off, and given the overall performance and stability of this unit, it may be worth it for someone that wants the best in a set it and forget it package!
Last updated: Dec 9, 2019 at 01:45 pm CST
The Bottom Line
If you're one that wants the highest performance possible without all the fuss of complicated setup routines, the mAX Pro is the system for you!