iOS 9.3 causing problems on some older devices, Apple pulls it

iOS 9.3 update causing issues for those on older iPhones and iPads, workarounds available while fix is being developed.

Published Fri, Mar 25 2016 2:11 PM CDT   |   Updated Tue, Nov 3 2020 12:00 PM CST

The much-hyped iOS 9.3 update hasn't gone smoothly on older devices (specifically, the iPhone 4S, 5, 5C, and 5S; and the iPad 2, third- and fourth-generation Retina iPads, and the iPad Air), preventing users who forget their Apple ID passwords from activating their devices.

iOS 9.3 causing problems on some older devices, Apple pulls it |

As such, they've pulled the update and in the meantime, they advise you try to reset your password or disable the Activation Lock feature via or by connecting your device to a computer with iTunes. Another option is to downgrade to 9.2.1 by clicking Update or if that fails, Restore, but be warned: this may erase your data.

A new version of the update has been released for the iPad 2, so users should be good to go on that front. The rest of you will be taken care of "in the next few days."

Sean has a background in journalism, and has been using that to write about gaming and tech since 2008 - first for Neoseeker, then Rage3D, and now, TweakTown. As News Editor, Sean's job is to supply regular stories on the latest happenings in the tech world. He also writes tweak guides to help you get the most out of your PC games and hardware.

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