We're glad to see GIGABYTE entering the NAS market, but its initial product takes aim at the most saturated segment. This is sort of like deciding you want to be a professional bull rider and the next day mounting your first bull whose name is Bone Crusher. The truth is though, if GIGABYTE would of started off with a 2-bay NAS, we would have asked, "Why didn't you release a 4-bay NAS since it's the largest market?" It's tough being a manufacturer.
Let's break the GIGABYTE GR-EZI04H down into separate pieces. The first is the price, around $700 MSRP. We know that is a price that isn't going to work because several other manufactures have 4-bay units of equal processing power and more robust software features. A $500 to $600 price point would be much better and at the low-end of that span GIGABYTE has a product that would sell really well.
The next is performance. This is an area that can change as soon as GIGABYTE releases a firmware/software update. With the initial firmware the GIGABYTE GR-EZI04H performs very well, but we think the NAS has more to offer with refinements. Any NAS that's able to outperform the Thecus N4800 in any test is doing well and in the charts today we saw that happen in a few of our tests.
The weakest point of the GIGABYTE GR-EZI04H is the software features on the NAS. GIGABYTE includes several, more than what anyone would use, but there are several now standard features not on the list. We'd like to see GIGABYTE add more features in a progressive manner like many of the other NAS makers, with software module packs that the user can install if the software is needed.
Finally we have support and how GIGABYTE handles any issues with compatibility. GIGABYTE has a good track record of providing quality support with its other products and we expect that same high level of attention to go to the GR-EZI04H too.
Hopefully it won't be long before GIGABYTE ships the GR-EZI04H to Newegg and other well-known e-tailers. On GIGABYTE's site they list its NAS server in the B2B (business to business) section with the servers and workstation/server motherboards. You can still buy these products on the open market, but they aren't as common as say a GIGABYTE video card.