Redditor receives not one but TWO empty boxes of Ryzen 5 9600X from Amazon

Q: Which seller fulfilled the empty Ryzen 5 9600X orders and was it sold directly by Amazon?

The listing was fulfilled by a third party called "The Tech Group," and it was not sold directly by Amazon.

Q: How did the Redditor document the missing CPUs to get refunds from Amazon?

He filmed both unboxings and used those videos as backup evidence, which he says made the refund process go smoothly each time. He now records every unboxing when ordering from third-party marketplace sellers as protection.

Q: What steps did the PC shop owner take after receiving the first empty CPU box?

He filed for a refund, received the refund, and reordered the same Ryzen 5 9600X. He also filmed the unboxing (which he says smoothed the refund process) and now records every unboxing for marketplace purchases.

Q: Does the article indicate whether Amazon commented or took responsibility for the missing processors?

The article states that Amazon has not commented on this specific case. It does not indicate that Amazon took responsibility for the missing processors.

A PC shop owner on Reddit says he got an empty Ryzen 5 9600X box from Amazon, refunded it, ordered a replacement, and got a second empty box!

VIEW GALLERY - 3

Hassam Nasir

Tech Reporter

Published Aug 22, 2026 2:15 PM CDT

1 minute & 15 seconds read time

TL;DR: A PC-shop Redditor received two successive AMD Ryzen 5 9600X packages from an Amazon third‑party seller that contained no CPU. He filmed both unboxings, gained refunds, and now avoids third‑party CPU listings, instead recording deliveries. The incident highlights empty‑box scams targeting small, valuable components.

Voice: Hassam NasirSpeed

0:00 / 2:05

A Redditor says Amazon shipped him an empty Ryzen 5 9600X box, twice in a row! The user, posting as u/No-Yak9776 in r/PcBuild, works at a PC shop that orders parts through Amazon Business, and says the process has worked fine for them until now.

Redditor receives not one but TWO empty boxes of Ryzen 5 9600X from Amazon 3

VIEW GALLERY - 3 IMAGES

The first order arrived with the CPU packaging intact but no processor inside. He filed for a refund, got it, and reordered the same chip. The second box, surprisingly, also showed up empty. He filmed both unboxings, which he says made the refund process go smoothly each time.

The listing was fulfilled by a third-party seller called "The Tech Group," not sold directly by Amazon. The seller reportedly carries decent reviews, though the Redditor suspects many of them may not be genuine. He says he won't order CPUs through third-party Amazon listings again and now sticks to filming every unboxing as backup evidence.

Read more: OLED buyer becomes victim of Amazon scam, receives broken 240Hz OLED screen instead of 540Hz OLED they initially ordered

Empty-box scams aren't new on Amazon's marketplace, and CPUs are a common target given their compact size and high resale value. We don't know whether the missing chips were pulled before shipping, swapped out during an earlier return, or lost somewhere else in the process. Amazon hasn't commented on this specific case, and there's no way to confirm exactly where things went wrong.

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Question #1

Which seller fulfilled the empty Ryzen 5 9600X orders and was it sold directly by Amazon?

Question #2

How did the Redditor document the missing CPUs to get refunds from Amazon?

Question #3

What steps did the PC shop owner take after receiving the first empty CPU box?

Question #4

Does the article indicate whether Amazon commented or took responsibility for the missing processors?

Have a question about this content not listed here? Ask below and TweakBot will answer it.

The story is a reminder to buy CPUs and other small, expensive components directly from Amazon or an authorized retailer when possible, and to record unboxings for anything ordered from third-party marketplace sellers. It's a bit of extra hassle, but it looks like the only real protection buyers have when a listing seems suspicious.