Hackers threaten 10 million people's health records after the ransom wasn't paid

Hackers have released personal information, including health records, on 10 million people after an insurance company refused to pay the ransom.

Hackers threaten 10 million people's health records after the ransom wasn't paid
Published Nov 14, 2022 3:32 AM CST   |   Updated Tue, Nov 15 2022 2:43 AM CST
2 minutes & 18 seconds read time

Hackers have infiltrated Australian health insurance provider Medibank and stolen sensitive information on 10 million customers.

Hackers threaten 10 million people's health records after the ransom wasn't paid 03

Australia's largest private health insurer was breached by hackers that are believed to be based in Russia. The first news of the hack came out in October but was quickly thrown back into the mainstream news after the ransom the hackers demanded wasn't paid for by Medibank, which resulted in the hackers releasing a portion of its stolen customer data that includes health records, mental health treatments, and more sensitive insurance-related information.

The latest release occurred on November 13 when the hackers released a folder labeled "psychos" onto a blog found on the dark web, which contained hundreds of claims relating to mental health treatment from Medibank customers. Along with the folder holding sensitive information was the caption, "We never lies [sic] - it doesn't make sense, if we lie to somebody - nobody will treat us as a serious business side [sic]." Recent reports indicate that the hackers will temporarily stop releasing customers' information in hopes that something will come out of Medibank's annual general meeting that is expected to be held on Wednesday.

In response to the information that has already been released as well as the initial breach, the Australian federal government has announced a permanent joint standing operation that includes more than 100 members of the Australian federal police (AFP) department and Australian Signals Directorate to target hacker groups responsible.

Australian federal police commissioner, Reece Kershaw touched on the location of the hackers, saying it's currently believed they're in Russia. Kershaw went on to say he's called upon his Russian counterparts to assist the AFP in its investigation. However, Russia's embassy in Canberra said that the statement from Kershaw was made before Russia had been contacted, but still encouraged the AFP to get into contact with the respective Russian law enforcement agencies for assistance.

Notably, Medibank has said that health claims of approximately 160,000 customers, around 300,000 ahm customers, as well as 20,000 international customers were stolen. This stolen information also contains the names of the customers and codes associated with their diagnosis as well as their procedures. Additionally, 5,200 My Home Hospital patients had their personal health records stolen.

In other news, Elon Musk has apologized for Twitter while also announcing it feels more alive than ever. Additionally, the SpaceX and Tesla CEO has recently admitted that his current work load isn't sustainable and that he will be sleeping at Twitter until organization is fixed.

Jak joined the TweakTown team in 2017 and has since reviewed 100s of new tech products and kept us informed daily on the latest science and space news. Jak's love for science, space, and technology, and, more specifically, PC gaming, began at 10 years old. It was the day his dad showed him how to play Age of Empires on an old Compaq PC. Ever since that day, Jak fell in love with games and the progression of the technology industry in all its forms. Instead of typical FPS, Jak holds a very special spot in his heart for RTS games.

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