Amazon is a leader in next-day and guaranteed 3-day delivery, but now eBay is joining in on the delivery market with their new "Guaranteed Delivery" service - where eBay will guarantee shoppers their products will be delivered within 3 days.
There will be over 20 million products offered under eBay's new Guaranteed Delivery program, and will roll out across the US starting in summer. With over 1.1 billion items on eBay on a good day, 67% of them ship for free while 63% of them are delivered within 3 days or less. The new "Guaranteed Delivery" items will see eBay offering refunds or a coupon if your delivery isn't on time.
eBay will soon let buyers filter their searches with 1-, 2-, and 3-day delivery items - while qualified sellers will enjoy new shipping tools that they can tweak to offer their customers more accurate delivery times. As Engadget points out, we're in a world where Amazon can offer 1-hour - not 1-day, deliveries - eBay needs to catch up, and offer the technological foundation for on-the-spot tracking for deliveries.
The company hasn't stopped with Guaranteed Delivery, eBay now rocks a new home page that is very Amazon-like. Instead of pushing consumers' buyers to sellers with products they prefer, it will instead be styled with stacked horizontal image carousels. You can arrange the rows into items viewed recently, or throw them on eBay's algorithm-driven watch lists - just like the way Netflix does it, but it's the second time in the last 5 years we've seen a big change to its UI. The new UI for eBay should roll through in mid-2017, so don't try pressing F5 just yet.
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