Anker sounds recall alarm on some of its products being a fire safety risk

Anker has taken to its website to announce the recall of thousands of its Soundcore and PowerConf Bluetooth speakers, with the company citing a fault in the manufacturing process that has led to incidents related to affected devices batteries.

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Anker wrote in a new announcement that a "small number" number of the affected speakers were manufactured between March and April 2023 and that Anker will be reaching out to customers who purchased one of the affected products between March 1, 2023, and June 6, 2024. According to reports, the affected products could be as many as 69,000 across the US, with an additional 9,764 sold in Canada. As for what products are affected, Anker highlights the following models as potentially being faulty: A3102016, A3302011, and A3302031.

So far 33 reports of problems with the aforementioned models have surfaced, with some of the reports claiming the device began smoking, started a small fire, and even one report cited a minor burn. It's advised to try to find the serial number on your speaker and then navigate to Anker's website to check if it is included in the recall. If you own an affected device, you are advised to immediately turn it off and contact Anker customer support, who will instruct you on how to dispose of it correctly.

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"Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores," writes the Consumer Product Safety Commission (CPSC)