NVIDIA today announced a voluntary recall of its SHIELD 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.
NVIDIA is asking customers to visit this page for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall. NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.
Last updated: Apr 7, 2020 at 12:09 pm CDT