If you're using Plex, you might want to change your password

Plex announces data breach, with the company emailing users that they should change their passwords after a data breach exposing users' personal data.

Published Aug 25, 2022 8:50 PM CDT   |   Updated Tue, Sep 20 2022 2:03 AM CDT
1 minute & 54 seconds read time

Plex has millions of users around the world, with the company explaining in an email sent out to users that they discovered suspicious activity in one of their databases.

If you're using Plex, you might want to change your password 02 | TweakTown.com

The company started an investigation into the incident, where they discovered that someone had access to a portion of their data. Plex said that this data includes users' emails, usernames, and their encrypted passwords and even though the account passwords could've been accessed, Plex says that they "were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset".

Plex says that users should rest assured that their credit card and other payment details aren't stored on their servers, and were "not vulnerable in this incident". The company is now requiring that all of its users reset their passwords immediately, and to address the issue at hand -- how the hacker got access to Plex's systems -- they're working through all of their security systems and further hardening them to prevent further incidents.

Plex said in an email to users: "Yesterday, we discovered suspicious activity on one of our databases. We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, and encrypted passwords. Even though all account passwords that could have been accessed were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset. Rest assured that credit card and other payment data are not stored on our servers at all and were not vulnerable in this incident".

"Yesterday, we discovered suspicious activity on one of our databases. We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, and encrypted passwords. Even though all account passwords that could have been accessed were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset. Rest assured that credit card and other payment data are not stored on our servers at all and were not vulnerable in this incident".

"Long story short, we kindly request that you reset your Plex account password immediately. When doing so, there's a checkbox to "Sign out connected devices after password change." This will additionally sign out all of your devices (including any Plex Media Server you own) and require you to sign back in with your new password. This is a headache, but we recommend doing so for increased security. We have created a support article with step-by-step instructions on how to reset your password here".

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Anthony joined the TweakTown team in 2010 and has since reviewed 100s of graphics cards. Anthony is a long time PC enthusiast with a passion of hate for games built around consoles. FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with custom-built PCs. His addiction to GPU tech is unwavering.

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