Apple's new 5K display has issues with new MacBook Pro

Apple's expensive 5K display is having problems, consumers complain and see their negative reviews deleted.

1 minute & 13 seconds read time

Apple teamed with LG their new UltraFine 5K Display, something that was compatible with Apple's newly refreshed MacBook Pro, but now the 5K displays are having problems and Apple has been deleting consumers' negative reviews.

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The issue with the new 5K displays are that some consumers are seeing their monitor flicker briefly after their MacBook Pro has gone to sleep and recently woken up. The screen won't properly turn on, is to pull the power out of the display and plug it back in. Sometimes this doesn't fix the issue, with some people saying that their MacBook Pro would completely freeze up, needing a manual reboot.

Others reported that the flashy new TouchBar doesn't work when the 5K monitor is connected, with some reports that FileVault - the file encryption in macOS, is incompatible for them - with their MBP being 'unreliable' with the 5K monitor and FileVault enabled.

Apple's own Web Store has had many complains, but according to a post in /r/Apple on Reddit - the company has removed the ratings and reviews of the LG UltraFine 5K Display from its web store. Reddit user 'michael_emery' said:

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As our source on the news,, says: "Whether it's a software or hardware problem also remains to be seen". But Apple deleting negative reviews is a huge deal, on top of the obvious fault with their new enthusiast/professional-level products. As I said previously, Apple can't launch high-end MacBook Pros without issues.

Anthony joined the TweakTown team in 2010 and has since reviewed 100s of graphics cards. Anthony is a long time PC enthusiast with a passion of hate for games built around consoles. FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with custom-built PCs. His addiction to GPU tech is unwavering and has recently taken a keen interest in artificial intelligence (AI) hardware.

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