New BlackBerry BB10 update said to be deleting text messages randomly

BlackBerry BB10 update deletes text messages and in some cases blocks SMS messaging entirely.

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Reports are coming in that a new over-the-air update to BlackBerry's BB10 OS includes a major bug that is randomly deleting SMS messages on some devices. The update is meant to improve operational functionality of BB10 devices such as the Z10 and Q10, but no one expected it to begin deleting text messages at random.

New BlackBerry BB10 update said to be deleting text messages randomly |

Some reports are coming in that says the update has even blocked SMS messaging entirely on their device. The issue appears to be widespread, but the bug appears to affect each device differently. Some users just experience the message deletion, while some only delete random messages from a message chain, while still other devices are seeing the messaging blocked entirely. BlackBerry has yet to confirm the issue, and we would recommend that you do not install the update until a fix has been released.


A web developer by day, Charles comes to TweakTown after a short break from the Tech Journalism world. Formerly the Editor in Chief at TheBestCaseScenario, he now writes Maker and DIY content. Charles is a self proclaimed Maker of Things and is a major supporter of the Maker movement. In his free time, Charles likes to build just about anything, with past projects ranging from custom PC cooling control systems to 3D printers. Other expensive addictions include Photography, Astronomy and Home Automation.

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