Nokia Lumia 810 users on T-Mobile won't be getting LTE support

T-Mobile Lumia 810 won't be receiving software update to enable LTE despite earlier promises.

@tracehagan
Published Tue, Apr 2 2013 6:34 PM CDT   |   Updated Tue, Nov 3 2020 12:23 PM CST

I've got a spot of bad news for Nokia Lumia 810 users on T-Mobile. Even though the Lumia 810 hardware has support for LTE, it looks like users won't be getting access to T-Mobile's LTE network, despite earlier remarks that the device would be upgraded to LTE in the future through a software update.

Nokia Lumia 810 users on T-Mobile won't be getting LTE support | TweakTown.com

T-Mobile said in a statement:

While the Nokia Lumia 810 features a chipset, which provides the hardware capability to support both HSPA+42 and LTE, the device will not automatically access our LTE network and, at this time, it will not receive an update to do so.

T-Mobile is committed to enhancing customers' experience with our devices, including providing upgrades to device features and operating systems, and T-Mobile aims to deliver software upgrades when it will provide a better experience for our customers. We'll share additional information on upgrades for the Nokia Lumia 810 when they are available.

I'm pretty sure that LTE counts as a better experience. Who wouldn't want faster mobile Internet speeds? Another issue is some users may have purchased the Lumia 810 because T-Mobile had promised it would receive an update to enable LTE in the future. It's not clear what T-Mobile might do to compensate customers who purchased the device because of future LTE support.

NEWS SOURCE:news.cnet.com

Trace is a starving college student studying Computer Science. He has a love of the English language and an addiction for new technology and speculation. When he's not writing, studying, or going to class, he can be found on the soccer pitch, both playing and coaching, or on the mountain snowboarding.

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