A new study from the Public Interest Research Group (PIRG) Education Fund, examining the repairability of 2026 laptops and smartphones, provides insight into the repairability of modern hardware. The study uses the French index to calculate results, which measures the availability of repair documentation and spare parts, the affordability of parts, tool requirements, software updates, and more.

And with that, the Failing the Fix (2026) report assigns a letter grade to companies based on the repairability of their devices. The two companies that scored the lowest are Apple, which got a C-, and then Lenovo, which scored a C. The good news for Lenovo is that this is an improvement over last year's F grade, indicating that the company's ThinkPad, Yoga, and Legion laptop lines have seen notable gains in repairability.
This gives Apple the lowest score among the top eight brands, with ASUS scoring the highest at B+, followed by Acer at B. One of the main reasons Apple now scores the lowest for its MacBook range is a low disassembly score, which makes it hard for consumers to access hardware components directly.
However, the results here are definitely skewed towards the French market, as laptop makers lose points for not posting their repair scores alongside laptops sold in the region, which is a requirement.
"Consumers should be able to access information about repairability and longevity as soon as a product goes on sale," the report says. "For a device to be repairable, it must be designed to facilitate repairs - such as being easy to disassemble - and have an ecosystem of support where users can access parts and documentation, in addition to a range of repair businesses that can provide service."
That said, aside from a few minor changes, the 2026 results mirror last year's.
"There were no significant changes across many of the eight most popular laptop brands in the U.S: HP, Apple, Dell, Acer, Lenovo, Microsoft, Samsung, and ASUS," the report concludes. "Acer and ASUS each fell a step. HP improved two steps from C last year to B- this year. Lenovo went from F to C this year by providing more scoring information. The other brands saw no grade change from 2025 to 2026."




