Second largest telco in Australia goes down, grinds half the country to a halt

Australia's second largest telecommunications provider, Optus, goes down, leaving HALF the country not able to make calls, use data, or even dial 000.

Second largest telco in Australia goes down, grinds half the country to a halt
Comment IconFacebook IconX IconReddit Icon
Gaming Editor
Published
1 minute & 30 seconds read time

Australia's second-largest telecommunications provider -- Optus -- has gone down and has been down since the early morning hours in the country. Optus CEO Kelly Bayer Rosmarin has said that the company is on a "path to restoration" right now.

Second largest telco in Australia goes down, grinds half the country to a halt 509

It's now past 12 p.m. in Sydney, Australia, and millions of Australians are without a working phone or internet connection, unable to call emergency services or the police. The Optus CEO said: "Unfortunately, it was a nationwide outage ... [we are] very, very sorry that this occurred; we know how important it is for all our customers to be connected, and we have been working tirelessly since the outage started to restore services for our customers".

Personally, I'm with Optus and woke up to these issues. I couldn't make any phone calls and had no data service out of the house, so all of my financial services were pretty much useless (I don't use physical cards, tap-and-go is so relevant here in Australia), and worst of all, no one could call my number. This means I'm completely unreachable, and I can't reach anyone... including my daughter at school today, as her phone is with Optus as well.

The issues go as far as affecting Melbourne's rail network, taking it offline... leaving thousands of Australias, myself included, wondering why a rail network is reliant on cellular data connectivity. A number of hospitals and other health-related services are also offline right now through the Optus outage, with thousands and thousands of Australian businesses that have also been ripped offline by Optus. Uber Surge charges are also going up, while Uber drivers using Optus connections for their smartphones are unable to work throughout the outage.

An Optus spokesperson said: "We reiterate our apology to customers for the nationwide service outage that has occurred this morning. Some services across fixed and mobile are now gradually being restored. This may take a few hours for all services to recover and different services may restore at different sites over that time".

Best Deals: Mr. Robot: The Complete Series [Blu-ray]
Today7 days ago30 days ago
$64.99 USD$64.99 USD
$469 USD$469 USD
$141.62 CAD$89.99 CAD
$659.99 CAD$659.99 CAD
£111.11£112.53
$64.99 USD$64.99 USD
Check PriceCheck Price
* Prices last scanned 5/15/2026 at 5:09 am CDT - prices may be inaccurate. As an Amazon Associate, we earn from qualifying purchases. We earn affiliate commission from any Newegg or PCCG sales.
News Sources:theguardian.com and smh.com.au

Gaming Editor

Email IconX IconLinkedIn Icon

Anthony joined TweakTown in 2010 and has since reviewed 100s of tech products. Anthony is a long time PC enthusiast with a passion of hate for games built around consoles. FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with custom-built PCs. His addiction to GPU tech is unwavering and has recently taken a keen interest in artificial intelligence (AI) hardware.

Follow TweakTown on Google News
Newsletter Subscription