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GOG now has the best refund policy in gaming

In terms of refund policy and openness, GOG has Steam and the Epic Store beat by a mile

Derek Strickland | Feb 26, 2020 at 05:55 pm CST (1 min, 59 secs reading time)

GOG extends its refund policy to 30 days after purchase regardless of play time, making it the most open store in the entire industry.

GOG now has the best refund policy in gaming | TweakTown.com

Today GOG announced a surprise update to how it's handling refunds. The storefront's money back window has been extended to 30 days after purchase, giving users an entire month to try out and play the game to see if they like it. This is a hefty jump over the previous 14-day refund policy.

It's possible this decision could be overturned soon, though. Considering GOG is a DRM-free marketplace, there's nothing stopping buyers from simply copying the game files and then getting a refund. It's a potential worry for developers. While GOG doesn't mention a hard limit on play time, the company says its reserves the right to deny a refund for any reason.

CD Projekt RED is putting its trust and faith into gamers not to abuse the new policy, but even if they try to, the refunds will likely be denied anyway. So don't go trying to use GOG as a rental service any time soon. Check the refund FAQ for more info.

On a whole, GOG has been a slow venture for CD Projekt Group's bustling business. It's a consistent earner, albeit not a tremendously profitable one, and stands as another extension of CDPR's reach into digital markets.

We trust that you're making informed purchasing decisions and will use this updated voluntary Refund Policy only if something doesn't work as you expected. This is why there are no limits but instead, we reserve the right to refuse refunds in individual cases.

Please respect all the time and hard work put into making the games you play and remember that refunds are not reviews. If you finished the game and didn't like it, please consider sharing your opinion instead. Also, please don't take advantage of our trust by asking for an unreasonable amount of games to be refunded.

Don't be that person. No one likes that person.

Last updated: Apr 6, 2020 at 04:35 pm CDT

NEWS SOURCES:gog.com, support.gog.com
Derek Strickland

ABOUT THE AUTHOR - Derek Strickland

Derek is absorbed with the intersection of technology and gaming, and is always looking forward to new advancements. With over six years in games journalism under his belt, Derek aims to further engage the gaming sector while taking a peek under the tech that powers it. He hopes to one day explore the stars in No Man's Sky with the magic of VR.

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