Apple admits issue with Mac mini M2 no longer powering on - but you can get a free repair

Press the power button and nothing happens with your Mac mini M2? Here's how you can check if the device is eligible for Apple's free repair scheme.

Apple admits issue with Mac mini M2 no longer powering on - but you can get a free repair
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Tech Reporter
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TL;DR: Apple has identified a rare power-on issue affecting a small number of Mac mini M2 devices manufactured between June and November 2024. Eligible devices qualify for a free repair, and you can see whether your Mac mini is covered by using Apple's serial number checker. Repairs can be carried out at an Apple store or authorized service outfit.

Apple has said that a "very small percentage" of Mac mini computers with M2 chips suffer from a fault that means they don't power on, while letting affected users know how they can get a free repair.

Head to Apple's serial number checker to find out if your misfiring Mac mini is eligible for a free repair (Image Credit: Apple)
Head to Apple's serial number checker to find out if your misfiring Mac mini is eligible for a free repair (Image Credit: Apple)

This is the compact computer which was launched in 2023 and Apple clarifies that affected PCs were manufactured between June 16 to November 23 in 2024.

If you've got a Mac mini M2 and it's no longer coming on when you hit the power, you can use Apple's serial number checker (as flagged by Apple Insider) to see if your device is part of the free repair program.

Apple says the scheme covers eligible computers for three years after the "first retail sale of the unit" which was January 24, 2023, so coverage will run through the rest of this year.

You can either organize a repair at your local Apple store, or with an Apple-authorized service outfit.

As mentioned, it won't cost you a cent, but Apple does explain: "If your Mac mini has any damage which impairs the ability to complete the repair, that issue will need to be resolved first. In some cases, there may be a cost associated with the additional repair."

It's good to see Apple coming forward to offer a repair in this way, but obviously the ideal situation would be that the flaw didn't manifest in the first place.

Still, no device is cast-iron bulletproof from possible production line gremlins, and seemingly only a very small number of Mac mini M2 computers have been hit by this issue.

Photo of the Apple Mac Mini M2 Desktop
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Darren has written for numerous magazines and websites in the technology world for almost 30 years, including TechRadar, PC Gamer, Eurogamer, Computeractive, and many more. He worked on his first magazine (PC Home) long before Google and most of the rest of the web existed. In his spare time, he can be found gaming, going to the gym, and writing books (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

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