Packaging is kept simple with the use of plain cardboard and black silk screening to display information. This panel is topped with the Thermaltake name and logo, has a large rendering of the Urban T21 in the center, and it carries the tag line "simple, yet elegant".
On this thinner panel, Thermaltake displays a large list of specifications about the Urban T21. At the bottom, there are check boxes for power supplies with codes next to it for shipping and tracking purposes.
The back is an exact duplicate of the opposing panel on the packaging. If more information is desired, you can always visit the site provided while at the point of purchase as well.
In 12 various languages, covering the massive Thermaltake market, there is a list of four features. The first is the front I/O connectivity including USB 3.0, the fact it includes two 120mm fans, the innovative drive bay tool-less design, and that this chassis has a CPU access hole.
To protect the chassis inside of the box, Thermaltake uses thick Styrofoam caps on the top and bottom, a thin plastic liner, and clingy plastic applied to both sides of the small window. While the chassis weight being light usually bodes better for cases than heavy ones, but this packaging was more than sufficient, and the Urban T21 arrived in perfect condition.