Tech content trusted by users in North America and around the world
7,245 Reviews & Articles | 52,542 News Posts

Oculus slips with Rift shipments, with consumers absolutely furious

Some consumers are furious with Oculus not communicating at all in regards to Rift shipment updates
By: Anthony Garreffa | Virtual & Augmented Reality News | Posted: Apr 1, 2016 12:59 am

Oculus opened up the preorders on the Rift headset on January 6 at 8AM PST, promising that any preorders up until 8:10AM that morning were to be included in the March shipment batch. Well, plenty of people on the Oculus subreddit, including myself, ordered before 8:10AM that morning and haven't received any shipping notification. I think 'WannabeTesla' puts it best, by saying: "Any communication at all. They've been silent for a week. That is absurdly unacceptable".




Furthermore, no communication from Oculus has been received, period. Countless people on /r/Oculus haven't heard anything - with 'kami77' saying:


  • Orders up until 8:10 (possibly beyond) were quoted a March shipment.
  • So far they have barely started getting into the 8:01 shipments. Their current pace over the last 2 days isn't very encouraging.
  • Oculus is completely silent, zero communication.
  • Generic support responses because support has no information to give.
  • I ordered at 8:07, was quoted March, and I haven't even gotten the 1-3 week email


'kami77' continues, saying: "I wouldn't say "f***ing furious" but I would say "f*** frustrated." I was so excited for this week, and Oculus just took a big shit on that. The launch was a disappointment. I thought this week would be filled with a million unboxing videos and everyone talking about their awesome experiences. Instead we get this. The store opens when almost no one has a Rift, developers must be wondering why no one is buying their games, and now everyone is just angry or frustrated. All I want is communication from Oculus. If that makes me an entitled brat, then I am an entitled brat...".


Other users are not enjoying the "lack of clear communication" as 'Protip19' puts it, adding: "Yep, the lack of clear communication is what really bothers me. I'm not really interested in getting jerked around again when the touch launches either. Just cancelled my preorder".


'RipeManlyMango' says: "A lot of the anger, confusion, and misunderstanding could have been fixed if Oculus was concise and quick at communicating on updates, issues, and concerns. I mean did you see how there was a rumor Italy would be delayed for Vive? Immediate response from HTC letting people know that is not the case. Oculus had to do the same, and they didn't".


Related Tags

Got an opinion on this news? Post a comment below!