TweakTown
Tech content trusted by users in North America and around the world
5,931 Reviews & Articles | 38,205 News Posts

Telstra revamps their website, more beauty, less text

Telstra revamps their website, starting to look good

| Internet & Websites News | Posted: Apr 19, 2011 7:23 am

Telstra have revamped their website in yet another move to get customers to deal online with them more. The move might work as the site is much less text-heavy now and feels slightly less bloated.

 

TweakTown image news/1/9/19426_6_telstra_revamps_their_website_more_beauty_less_text.jpg

 

Gerd Schenkel, executive director of Telstra Digital says:

 

You told us our site was too text heavy, confusing and very hard to navigate - you couldn't quickly and easily find what you were looking for, and as a result many visitors had to phone us or go into a store instead...you told us it was really hard to find the basics - such as viewing and paying your bill and checking your email, so we've made these sections much more prominent.

I don't know who "you" is, but he sure does seem to refer to him (or her!) very often. The changes don't go further than the home page for now which Schenkel says "has a much cleaner and consistent layout, with less clutter and only the most relevant information and links."

 

He says that the changes are just the beginning of how they want to get Australians to interact with Telstra online. Telstra have also added a feedback forum "so people visiting Telstra.com can share their views and ideas on how we could improve the site and do things better," Schenkel said.

 

NEWS SOURCES:Itwire.com

Related Tags

Further Reading: Read and find more Internet & Websites news at our Internet & Websites news index page.

Do you get our news RSS feed? Get It!

Post a Comment about this news

Latest Tech News Posts

View More News Posts

TweakTown Web Poll

Question: Facebook's acquisition of Oculus VR will...

Improve Oculus Rift Development

Hamper Oculus Rift Development

Completely destroy Oculus Rift Development

Let's wait and see, I'm not sure

or View the Results

View More Polls

Forum Activity

View More Forum Posts

Press Releases

View More Press Releases