In an interesting twist Asus, a company that has had a few technical support and reliability issues in the past has surpassed Apple in the early days of 2009 as the most reliable computer manufacturer.
This is according to a study done by RESCUECOM, they compare technical support calls against the number of systems shipped.
RESCECOM noted that Asus had a very high score of 972, this is more than likely due to the mass of EEEPCs shipped in the early parts of this year. The score may settle out as the year progresses and we may again see a change of leadership.
Apple meanwhile dropped to second place after ending the 2008 year in the top position with a score of 324.
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The new leader of the group is ASUS, with an unusually high score of 972. The company is, however, sharing its position with the IBM/Lenovo partnership, despite the latter's score of 348. RESCUECOM ntoes that the ASUS number has been swayed by a sudden influx of Eee netbooks from the previous quarter, which may mean that the company's score will settle as its products undergo more rigorous use.
Ranking third in the study is Toshiba at 172, followed by Acer in fourth with 151, and HP/Compaq in fifth with 142. Conspicuously absent is Dell, which is typically in competition with HP for domination of North American PC sales.