The Razer Kraken X comes with 7.1 surround sound support, and I can say that the audio quality is very impressive -- more than what I expected when I first plugged it in. I used the Razer Kraken X in games such as Apex Legends, Overwatch, and League of Legends for extensive hours in each.
The games that showed how well-done the surround sound is would be Overwatch and Apex Legends. In Apex Legends and Overwatch, the Kraken X did a fantastic job of really immersing me into the game when I was faced with intense gaming scenarios. The 7.1 surround sound also assisted me in getting out of some tight situations, as I could pinpoint my enemy's location by increasing volume and just listening intently.
The in-game audio was clear and crisp and is very impressive for a headset that only costs $50. As for the microphone quality, well, that's where it gets a bit iffy. Not only can you not remove the microphone, but it has below-average quality. One example of my testing was in Discord, where I blind tested several gamers with a comparison between the Razer Seiren X Emote and the Razer Kraken X microphones. I asked the gamers to describe the difference that they heard between the two microphones. The consensus that I gathered was that the Kraken X microphone was much more "crackly" and more "distorted" at higher volumes.
I then proceeded to listen to my voice back in Windows and compared what I heard to the Razer Seiren X Emote. My findings were very similar to what the gamers reported back to me on Discord. At higher volumes, the Kraken X suffered microphone quality, and a lot of distortion could be heard when sensitivity was increased. This is, of course, to be expected when comparing a $50 headset microphone to a stand-alone USB table-top microphone, but none-the-less the comparison revealed some holes in the Kraken X, which was the whole point of the test.
All in all, the microphone quality isn't terrible and is certainly something you can get by with if that's your only option. To put it simply - people won't be upset with your microphone quality in-game if you buy the Kraken X and use the provided microphone. I think Razer has certainly cashed their chips in 'in-game audio quality' rather than 'microphone quality' with the Kraken X, and I think this was a fantastic design choice that they should not regret.
Let's talk about weight. Firstly, wow. The Razer Kraken X combines both comfort from the memory foam earcups, with the everlasting desire to keep on gaming due to the headset's incredible weightlessness. The Razer Kraken X comes in at just 260g, putting it in the 'extremely lightweight' category of headset. This headset is so light that you can even forget you are wearing it, or at least I did when I was wearing it for long periods of time.
Nintendo Switch Testing
The Razer Kraken X is plugged into the Nintendo Switch via the USB port on the dock. It connects automatically and doesn't require any audio output changes. What I noticed when playing Super Smash Bros. Ultimate with the Kraken X is some of the highs sounded really distorted. This wasn't the case for the lows as they were quite clear and crisp. Other than that, the Kraken X does very well plugged into the Nintendo Switch.
Upon purchasing the Razer Kraken X, you will be given an activation code for the 7.1 surround sound software. Users have to download the software from the Razer website and install it. Once it's installed, users will be presented with the below activation screen. After entering the activation code, you will be able to enable 7.1 surround sound.
For some reason, Razer has a proclivity to force buyers of their products to download separate software for each of their products. I had the same problem with the Razer Seiren Emote, which forced me to download the Streamer Companion App to use the LED screen on the Emote. Why can't Razer unify all of their software into one application? Other than that, the software is straightforward and shouldn't provide you with any issues.
In the event of purchasing a Razer Kraken and not receiving an activation code, you can register your product on RazerID here.
Last updated: Apr 7, 2020 at 12:34 pm CDT