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Growing number of millennials prefer in-store mobile payments

Growing number of millennials want to use mobile payments and self-checkout over traditional checkouts.

Published Thu, Apr 30 2015 11:35 AM CDT   |   Updated Tue, Nov 3 2020 12:07 PM CST

As millennials embrace in-store self-service checkouts and mobile payments, there is concern that cashiers and "retail sales clerks" will one day face a reduced number of open positions. Twenty percent of millennials would choose to use self-checkout or mobile payments and avoid interacting with cashiers, according to a survey from Retale.

Growing number of millennials prefer in-store mobile payments | TweakTown.com

Eighty-five percent of survey respondents confirm using a self-checkout lane, with the number increasing up to 91 percent among millennials. Meanwhile, 26 percent of millennials "want to be able to pay at self-service kiosks using mobile devices," though may have to wait a while. Retail stores don't tend to embrace technology rapidly, and it will be a steady rollout in the coming years.

Apple Pay has successfully attracted banks and credit card companies, retailers and consumers - and there is growing interest in mobile payments. It will take time for shoppers and retailers to adjust to newer technologies, but it seems inevitable that more solutions will become available in the future.

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An experienced tech journalist and marketing specialist, Michael joins TweakTown looking to cover everything from consumer electronics to enterprise cloud technology. A former Staff Writer at DailyTech, Michael is now the West Coast News Editor and will contribute news stories on a daily basis. In addition to contributing here, Michael also runs his own tech blog, AlamedaTech.com, while he looks to remain busy in the tech world.

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