The USAA has been granted approval by the Federal Aviation Administration (FAA) to use drones in an effort to accelerate insurance claims after natural disasters. The FAA also will allow the USAA and its drone partner to develop best practices for safe commercial drone flights.
The USAA will use small drones, manufactured by PrecisionHawk, with trained pilot and air crew using line-of-sight and making sure no aircraft fly higher than 400 feet in altitude. USAA officials and PrecisionHawk will work together to develop safety and privacy standards, while also working on best practices for drone flights.
"Our members have grown accustomed to seeing us pave the way for innovative solutions that streamline the claims process," said Alan Krapf, president of the USAA Property and Casualty Insurance Group. "We're proud to be among the first insurers approved to test this technology. It's our responsibility to explore every option to improve our members' experience."