Lenovo is under fire by cybersecurity experts and consumers over the discovery of Superfish adware installed on PCs and laptops. The company confirmed the software is no longer being installed on any Lenovo devices, and it was never installed on ThinkPad desktops, notebooks, tablets, smartphones or servers.
Lenovo shut down server connections that activate the controversial software in January, after customer complaints. Even though Lenovo said there were no security risks, cybersecurity experts noted that Superfish issued certificates for every secure Web page - and no protocols were in place that would have stopped the software from picking up confidential information, including passwords and credit card information.
"In reality, we had customer complaints about the software," the Lenovo statement reads. "We acted swiftly and decisively once these concerns began to be raised. We apologize for causing any concern to any users for any reason - and we are always trying to learn from experience and improve what we do and how we do it."
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