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Australian Telstra customers were reporting major internet issues

Telstra Bigpond experienced some major internet outages this morning, widespread over most of the Aussie population.

@smithymayo
Chris Smith
Published Wed, Jan 14 2015 2:32 AM CST   |   Updated Tue, Jun 16 2020 4:29 PM CDT

Telstra Bigpond customers were been posting over social media claiming internet service outages country wide this morning, some claiming that they were desperately trying to contact customer service with little to no response.

Australian Telstra customers were reporting major internet issues | TweakTown.com

Telstra has confirmed that a team was working to fix an outage that occurred overnight, further stating that the issues across New South Wales, Queensland, South Australia and Victoria should now be fixed. They have advised customers to restart their modem or router by powering them down for 30 seconds or more, then turning them back on.

Some customers took to Twitter, explaining that Telstra customer service told them that "their wireless, adsl & cable out for whole of Australia for 24-48 hours." However reports seem to claim that a few select states were unaffected by the outages.

NEWS SOURCE:theage.com.au

I'm a competitive gamer and was an eSports employee. Recent changes have seen me hang up the mouse and move over to the technology world, covering all news for TweakTown, ranging from gaming news to opinion articles and the latest tech releases. Expect to see a few different articles on international eSports news and competitive game releases, as well as audio and mobile device content.

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