The British government plans to launch an investigation when one of the country's air traffic control centers caused chaos for air traffic heading into and leaving London on Friday. The computer problems were resolved after a 35-minute shutdown, but had a major impact on air flights, with delays and cancellations throughout the UK and other major European airports.
It would appear the Nation Air Traffic Services (NATS) air traffic management company suffered some type of computer system issue, leading to the problem.
"We are working hard to look after our customers who have been affected," according to a statement released by British Airlines. "While the system is slowly recovering, we anticipate the knock-on effects to take some time to resolve."
NATS suffered a software failure last year that also led to the delay and cancellation of hundreds of flights, according to the British government.