Comcast has revamped its low cost internet program that is in place for poor families to ensure that they have access to the web for education and other uses. The original program that Comcast offered was criticized for being too hard to sign up for. After the criticism, Comcast has revamped the program and is offering up to six months of internet access for free to new subscribers.
The program gives poor families access to Internet Essentials for $10 per month if there are school age children in the house. Comcast is also offering existing customers with unpaid bills an amnesty program where they can be reconnected in some instances.
The catch with the amnesty program is that the overdue bills and unreturned equipment has to be over a year old to be eligible. For bills that are less than a year old, Comcast wants the debt settled before the customers can sign up.