E-ZPass informs customers to be aware of circulating phishing scam

E-ZPass customers on the east coast are being targeted in a phishing scam that has an attachment disguised as an invoice that must be downloaded.

Published Wed, Jul 9 2014 2:33 PM CDT   |   Updated Tue, Nov 3 2020 12:15 PM CST

E-ZPass customers in Massachusetts, New York and New Jersey are being warned of an email phishing scam from criminals claiming to be from the E-ZPass "Customer Service Center." The email subject is "Payment for driving on toll road," and informs customers that they have unpaid tolls.

E-ZPass informs customers to be aware of circulating phishing scam | TweakTown.com

The fake email has the following message: "Dear customer, you have not paid a toll for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest possible time. The invoice can be downloaded here."

Security experts point out a couple of different problems with this email, including: bad grammar and the realization that an official summons wouldn't ask recipients to download an invoice. Furthermore, the real E-ZPass Service Center doesn't email customers regarding payment problems and other correspondence.

Here is what an E-ZPass agency spokesperson said: "We advise customers in receipt of this email not to open or respond to such a message. The safest thing to do is to delete the email."

An experienced tech journalist and marketing specialist, Michael joins TweakTown looking to cover everything from consumer electronics to enterprise cloud technology. A former Staff Writer at DailyTech, Michael is now the West Coast News Editor and will contribute news stories on a daily basis. In addition to contributing here, Michael also runs his own tech blog, AlamedaTech.com, while he looks to remain busy in the tech world.

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