Security firm Avast recently suffered a data breach in which its community support forum was hacked, with usernames, email addresses and scrambled passwords of 400,000 forum users now at risk. Avast took the forum offline, and the company will make it mandatory for all returning visitors to immediately reset their passwords.
It's unknown how the initial breach occurred, though no payment information was stolen - and confirmed it appears to be an isolated incident involving a third-party system.
Here is what the company said in a blog post: "We are now rebuilding the forum and moving it to a different software platform. When it returns, it will be faster and more secure. This forum for many years has been hosted on a third-party software platform and how the attacker breached the forum is not yet known. However, we do believe that the attack just occurred and we detected it essentially immediately."
If nothing else, it's good to hear Avast confirm the attack "just occurred" and it was "detected" quickly - something that many companies fail to disclose after any type of data breach occurs.
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