Apple seeks to improve online sales by offering faster refunds

Apple uses faster return shipping service to help speed refunds to users who return iPhones and other gear to improve online shopping experience.

Published Tue, May 13 2014 6:35 AM CDT   |   Updated Tue, Nov 3 2020 12:17 PM CST

One of the important parts of making sure people will buy items from an online store is to make sure that those who are unhappy with their items can return them easily. The flip side to that coin is making sure that once the items are returned the buyer gets a fast refund of their money. Apple has reportedly made refunds much faster for people who return items purchased at its online store.

Apple seeks to improve online sales by offering faster refunds |

Reports indicate that it now takes about half the time it used to for a refund to be issued. A company called StellaService says that people can get a refund from Apple in less than a week now. It used to take ten days to get a refund in the past.

The way refunds get to the user faster is that Apple is now using FedEx 2 Day shipping for pre-paid returns of items meaning products are returned to the warehouse in three days. Sources claim that users will pay no more for the expedited return service.


Shane is a long time technology writer who has been writing full time for over a decade. Shane will cover all sorts of news for TweakTown including tech and other topics. When not writing about all things geeky, he can be found at the track teaching noobs how to race cars.

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