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Comcast recently hacked, customers should change passwords

Comcast was hacked and didn't properly inform customers, following reports from the NullCrew hacker group.

Published Wed, Feb 12 2014 3:42 PM CST   |   Updated Sat, Aug 8 2020 10:29 AM CDT

Comcast subscribers are now recommended to change their passwords after the NullCrew FTS hacker group successfully hacked at least 34 Comcast servers. The hack took place earlier in February, but didn't receive much attention, and many Comcast users were still unaware they faced any type of security exploit.

Comcast recently hacked, customers should change passwords | TweakTown.com

All 34 Comcast mail servers fell victim to the same exploit.

Much to the delight of the hacker group, when originally targeting Comcast, a Comcast Twitter support team member naively asked "Hello, how can I help?", in which the group said, "Fix the vulnerabilities in your mail servers before we pwn them?, taunting the oblivious customer service rep.

Comcast is the biggest U.S. ISP and appears to have neglected closing a security hole in which the NullCrew FTS team was able to collect information - and didn't share customer data in a public pastebin - specifically targeting e-mail accounts.

An experienced tech journalist and marketing specialist, Michael joins TweakTown looking to cover everything from consumer electronics to enterprise cloud technology. A former Staff Writer at DailyTech, Michael is now the West Coast News Editor and will contribute news stories on a daily basis. In addition to contributing here, Michael also runs his own tech blog, AlamedaTech.com, while he looks to remain busy in the tech world.

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