If there's one thing that is great about living in Australia - other than our crappy Internet - its our consumer laws. The Australian Competition and Consumer Commission (ACCC) is taking up warranty issues with Apple, something that the iPhone maker has gotten away with for years.
Claims have pegged Apple with misleading consumers in respect to the details of faulty product replacement, refund and repair, the ACCC has hit Apple with a court order, which demands changes be made in Australia. The ACCC claims that Apple employees have been enforcing its own internal policies, which is a 14-day return and 12-month manufacturer warranty, versus those put in place by Australian law.
Apple will now offer a 24-month warranty in Australia, as well as beef up its repair and return policy. For those based in Australia, and consumers of Apple goods, this is a good win for consumers!
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