If you've ever tried using a video chat application on a mobile device utilizing AT&T's network, you know how frustrating it can be to get a message that says something like "You must be connected to a Wi-Fi network to join a video call." AT&T is looking to end that frustration by enabling all video chat apps to work over cellular data.
For video chat apps that come pre-loaded on devices, we currently give all OS and device makers the ability for those apps to work over cellular for our customers who are on Mobile Share or Tiered plans. Apple, Samsung and BlackBerry have chosen to enable this for their pre-loaded video chat apps. And by mid-June, we'll have enabled those apps over cellular for our unlimited plan customers who have LTE devices from those three manufacturers.
Throughout the second half of this year, we plan to enable pre-loaded video chat apps over cellular for all our customers, regardless of data plan or device; that work is expected to be complete by yearend.
Today, all of our customers can use any mobile video chat app that they download from the Internet, such as Skype.
Last updated: Apr 7, 2020 at 11:36 am CDT
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