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AT&T experiencing U-verse server outage

Reported outages for AT&T's U-verse server

By Anthony Garreffa from Jan 24, 2013 @ 1:35 CST

It looks as though AT&T are experiencing some problems, and they are reportedly working around the clock to get their U-verse service back in operation. There is a reported server problem that has left less than 1% of their U-verse phone, Internet and TV customers without service.

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AT&T of course, could say anything right now, but that isn't stopping users from getting upset. U-verse users have taken to social networks to complain, which AT&T says affects just 6,000 customers - but that isn't the point now, is it? The affected consumers are as far away as Texas, Oklahoma, North Carolina and Florida.

AT&T released an update on Wednesday afternoon, where they said that the problem isn't too widespread, with spokesman Lance Skelly saying in a statement:

This issue currently affects less than one percent of our U-verse subscribers, but that is too many and we are working hard to fix this. We are making progress in resolving the issue, which is related to servers supporting U-verse, and are working to determine when service will be completely restored. We apologize for this inconvenience.

NEWS SOURCES:Blogs.ajc.com


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