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Microsoft announces they are aware of Surface keyboard splitting problem

Microsoft's Surface RT Touch Cover keyboard suffering from splitting issues.

@tracehagan
Published Fri, Nov 9 2012 7:27 PM CST   |   Updated Sat, Aug 8 2020 10:29 AM CDT

The new Microsoft Surface tablet has been out long enough that a new round of bugs are popping up in regards to its longevity and durability. Users of the Touch Cover keyboard for the Surface RT tablet have reported that it is splitting at the location that it connects to the tablet.

Microsoft announces they are aware of Surface keyboard splitting problem | TweakTown.com

People have noted this problem on forums as well as Twitter, as seen by the image posted to Twitter above. Some people are saying that the problem is not present in the black Touch Type keyboard, due to a different material being utilized on the bottom of the cover. Microsoft has acknowledged the problem:

Microsoft makes every effort to ensure our customers receive a high quality product. We are in active contact with our Customer Support operations and are aware of a small number of instances of material separation

Users who think they are having a problem with their keyboard cover should contact Microsoft's support.

NEWS SOURCE:zdnet.com

Trace is a starving college student studying Computer Science. He has a love of the English language and an addiction for new technology and speculation. When he's not writing, studying, or going to class, he can be found on the soccer pitch, both playing and coaching, or on the mountain snowboarding.

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