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Microsoft announces they are aware of Surface keyboard splitting problem

Microsoft's Surface RT Touch Cover keyboard suffering from splitting issues
By: Trace Hagan | Mobile Devices, Tablets & Phones News | Posted: Nov 10, 2012 1:27 am

The new Microsoft Surface tablet has been out long enough that a new round of bugs are popping up in regards to its longevity and durability. Users of the Touch Cover keyboard for the Surface RT tablet have reported that it is splitting at the location that it connects to the tablet.




People have noted this problem on forums as well as Twitter, as seen by the image posted to Twitter above. Some people are saying that the problem is not present in the black Touch Type keyboard, due to a different material being utilized on the bottom of the cover. Microsoft has acknowledged the problem:


Microsoft makes every effort to ensure our customers receive a high quality product. We are in active contact with our Customer Support operations and are aware of a small number of instances of material separation


Users who think they are having a problem with their keyboard cover should contact Microsoft's support.


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