Google offer 24/7 phone support for Chrome to Google Apps users
Google Apps for Business, Education and Government get 24/7 phone support for Chrome.
Google have just announced they're looking after Google Apps for Business, Education and Government customers, where those customers can feel safe with the option to call, or e-mail Google with questions about Chrome.

Google haven't been the most friendliest company when it comes to offering support, but wer'e seeing the Mountain View-based company slowly change their ways. Starting today, Google Apps customers can call, or e-mail Google for Support with "Chrome installation, functionality, security, browser policy settings and Google Apps interoperability for Windows, Mac OS X and Linux."
24/7 phone support is a big deal, especially for business customers - these customers don't have the time to fault find themselves, where they can now just pick up a phone and call Google for some answers. Google has promised to respond to "P1 priority support requests" within an hour - this is defined as a "Service Unusable in Production" case. Other requests will be answered within a business day, or less.
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